Scheduling Coordinator

BHS • New Albany, IN

8d • Onsite

About The Position

Baptist Health Medical Group is seeking a Scheduling Coordinator to join its Cancer Care team in New Albany, Indiana. This full-time, first-shift role supports patients as they navigate care by coordinating appointments, diagnostic testing, and surgical procedures. The coordinator works with physicians and healthcare professionals to help ensure a smooth, supportive patient experience in a fast-paced medical office.

Requirements

• High school diploma or equivalent.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and professionalism.

Nice To Haves

• One to three years of clerical experience in a physician's office.
• Familiarity with medical office systems and scheduling applications.

Responsibilities

• Schedule physician visits, diagnostic testing, and surgical procedures by phone and in person.
• Coordinate complex surgical cases, including procedures involving surgical and plastic surgery teams.
• Collaborate with Nurse Navigation, Genetics, Oncology, Surgery Scheduling, Plastic Surgery, Radiology, and other healthcare teams.
• Update patient medical records and scan documentation into OnBase.
• Obtain insurance authorizations for scheduled services and procedures.
• Perform general office duties and help keep the department organized and running efficiently.
• Communicate clearly and promptly with patients, providers, and team members to support coordinated care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED