BIL - Scheduling Coordinator
Guardian Angel Senior Services•Billerica, MA
•$22 - $25•Onsite
About The Position
Guardian Angel Senior Services is seeking a Home Care Scheduling Coordinator to join their compassionate team. This role is crucial for ensuring clients receive exceptional care by matching them with the right caregivers. The ideal candidate is organized, compassionate, thrives in a fast-paced environment, enjoys problem-solving, communicating with people, and making a meaningful difference daily.
Requirements
- Previous scheduling or staffing experience (home care preferred).
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Ability to remain calm and prioritize in a fast-paced environment.
- Proficiency with computers and Microsoft Office; scheduling software experience is a plus.
- Dependable, detail-oriented, and a team player.
Nice To Haves
- Scheduling software experience is a plus.
Responsibilities
- Coordinate and manage caregiver schedules for home care clients.
- Match caregivers with clients based on availability, skills, and client preferences.
- Respond promptly to schedule changes, call-outs, and urgent staffing needs.
- Communicate professionally with caregivers, clients, and office staff.
- Maintain accurate scheduling records and documentation.
- Assist with onboarding new caregivers into the scheduling system.
- Help ensure continuity of care and excellent customer service.
Benefits
- Competitive pay based on experience.
- Supportive, friendly team environment.
- Opportunity for growth and professional development.
- Meaningful work that makes a difference in the lives of seniors and families.
- Full-time schedule with a stable, established home care agency.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
