Scheduling Coordinator
About The Position
C-Care Health Services is a Toronto-based home health care agency providing professional and compassionate care services to clients and families across the Greater Toronto Area. We are seeking a reliable and detail-oriented Scheduling Coordinator to join our team on a temporary basis, with the possibility of transitioning into a permanent position based on performance, reliability, attendance, business needs, and overall fit. The Scheduling Coordinator is responsible for supporting the day-to-day scheduling of caregivers, Personal Support Workers, nurses, and other care staff. This role requires strong communication skills, attention to detail, and the ability to respond quickly to changing client and staffing needs. The successful candidate must be organized, professional, and comfortable working in a fast-paced environment where priorities can change throughout the day.
Requirements
- Previous scheduling, staffing, administrative, or customer service experience is preferred
- Strong verbal and written communication skills
- Excellent organizational and time-management skills
- Ability to multitask and remain calm under pressure
- Strong attention to detail and accuracy
- Comfortable using scheduling software, email, Microsoft Office, and phone systems
- Professional, dependable, and able to work both independently and as part of a team
- Ability to handle confidential information with discretion
- Ability to work in a high pace environment and handle stressful situations
Nice To Haves
- Experience in home care, health care, staffing, or a related environment is an asset
- Potential for long-term employment
Responsibilities
- Coordinate and maintain staff schedules based on client care needs and employee availability
- Communicate with caregivers, clients, families, and internal team members in a professional manner
- Fill open shifts, manage schedule changes, and assist with last-minute staffing needs
- Confirm staff attendance, availability, and shift details as required
- Update scheduling software and maintain accurate scheduling records
- Respond to calls, emails, and scheduling inquiries in a timely manner
- Escalate client concerns, staffing issues, cancellations, or urgent matters to management when needed
- Support continuity of care by helping ensure consistent staffing whenever possible
- Follow company policies, confidentiality requirements, and documentation procedures
- Assist with other administrative and operational duties as assigned
Benefits
- Supportive and professional team environment
- Opportunity to gain experience in the home health care sector
- Potential for long-term employment
- Meaningful work supporting clients, families, and frontline care staff
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
