AMR Scheduler - Portland

Global Medical Response•Portland, OR

3d•Onsite

About The Position

AMR is seeking a dedicated Scheduling Coordinator to join our Operations division in Portland. This role is crucial for overseeing all daily, weekly, and monthly schedules, ensuring a balance between employee needs and operational demands. The Scheduling Coordinator will be responsible for creating and modifying shifts, managing employee communications regarding assignments, trade approvals, and PTO requests. A key aspect of this role involves ensuring accurate synchronization of scheduling information with the timekeeping system, verifying employee hours, and assisting with attendance records and payroll functions. The position also requires preparing various reports, maintaining compliance with operating procedures and collective bargaining agreements, and managing schedules for special events and demonstrations. The ideal candidate will possess strong communication skills and a commitment to company policies and information systems security.

Requirements

High School Diploma or equivalent.
Proficiency with Microsoft Word and Excel software programs.
Ability to work under time constraints with accuracy.
Scheduling or related experience.
Ability to perform mathematical and statistical calculations.
Effective oral, written and interpersonal communication skills.

Nice To Haves

Working knowledge and experience in staffing/scheduling within a high performance EMS system preferred.

Responsibilities

Oversight over all daily, weekly and monthly schedules for the Operations division.
Identify solutions that balance the needs of the employee with the demands of the operation.
Create shifts and assignments where needed, and modify daily schedule as needed, which includes notifying and communicating with employees re shift assignments, trade approvals and PTO request.
Ensure satisfactory reconciliation and synchronization of scheduling information in the timekeeping system.
Review and verify employee hours for accuracy.
Assist in recording and maintaining employee attendance records/files and payroll functions.
Prepare and compile various periodic reports and documents for review and analysis (e.g., weekly payroll stats, personnel stats, absence reports, over time tracking).
Ensure compliance with all locations specific operating procedures, collective bargaining agreements, union contracts, etc.
Maintain accurate schedules for PTO, shift trades/giveaways, Float assignments.
Schedule Public Relations demonstrations, standbys and special event staffing.
Promptly and courteously respond to inquiries from field and leadership personnel.
Adhere to all company policies and procedures.
Ensure adherence to and compliance with information systems security.
Champion affirmative action efforts in all aspects of employment.
Responsible for compliance with and enforcement of company/department policies and procedures.
Perform other duties as assigned.