Imaging Referrals Scheduler | South Portland, ME | 32-Hours

InterMed, P.A.•South Portland, ME

22h•Onsite

About The Position

The Imaging Referrals Scheduler is responsible for the precertification and scheduling of Imaging exams and coordinating care with outside facilities as necessary. The position serves as a resource to all Imaging modalities and sites.

Requirements

High School diploma or equivalent required
Demonstrated proficiency with Windows-based computer applications and the ability to efficiently type and navigate systems while conversing with patients or family members.
Excellent professional judgement, attention to detail, phone skills, and decision-making ability
Proven ability to prioritize and handle multiple tasks
Excellent communication skills

Nice To Haves

Prior medical office experience preferred
Experience with EMR strongly preferred
Understanding of medical terminology preferred

Responsibilities

Receives requests for imaging exams and acquire pre-certification if needed.
Obtains pertinent medical history/medical necessity and compiles for Radiologist protocol review.
Ensures orders are correct and appropriately communicate when a Radiologist recommends order changes to clinical teams.
Maintains knowledge of patient prep instructions based on Imaging modality and exam ordered.
Provide patients and family members with appropriate education and instruction.
Screens patients for contraindications.
Schedules patients.
Coordinates Imaging appointments for patients outside of InterMed when necessary and performs follow-up to ensure these exams are scheduled and completed.
Answers/triages incoming calls.
Requests outside records when needed.
Understands/utilizes all electronic and computer systems including basic trouble shooting.
Participates in the onboarding of new team members.
Maintains strict confidentiality in alignment with HIPAA (Health Insurance Portability and Accountability) guidelines and InterMed policies.
Perform other duties to support the mission, vision and values of InterMed.