Meter Reader, AMR

Southern CompanyChattanooga, TN
Onsite

About The Position

Records gas consumption data from residential, industrial, and commercial customers using an electronic remote reading device mounted in a company vehicle; reports data for Marketers to use for customer billing.

Requirements

  • High School diploma or GED
  • 1-2 years meter reading experience
  • Customer service skills
  • Interpersonal skills
  • Defensive driving skills
  • Operator Qualified in accordance with Company Plan
  • Valid Driver’s License
  • Company driving test

Nice To Haves

  • ERT training
  • ENSCAN training
  • Equivalent academic education and experience

Responsibilities

  • Downloads meter reading route(s) daily; enters route information into ENSCAN electronic data collection units in vehicle; drives route and collects data from Electronic Reading Transmitters (ERTs) mounted on customers’ meters; uploads data at end of workday.
  • Reviews Missed Meter Report daily to identify incomplete meter readings; performs special ENSCAN and manual readings to obtain meter data.
  • Maintains electronic equipment to ensure accurate readings.
  • Troubleshoots ERT problems: inspects, reprograms, repairs, removes, reinstalls units.
  • Interacts with customers via telephone and in person to obtain information and answer questions.
  • Identifies problems concerning customers assigned to wrong route; updates systems and corrects problems.
  • Maintains and repairs ENSCAN and ERT equipment to ensure accurate meter readings; removes lithium batteries and disposes as hazardous waste.
  • Converts non-ERT meters to ERT system.
  • Performs shut-offs, on occasion; paints meters; removes meters.

Benefits

  • Competitive base salary
  • Annual incentive awards for eligible employees
  • Health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being
  • Additional and specific details about total compensation and benefits will also be provided during the hiring process.
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