Scheduling Coordinator (Surgical Services)

Riverside Hospital • Williamsburg, VA

8d • Onsite

About The Position

Coordinates scheduling of Surgical Cases with surgeon and/or office scheduler using appropriate guidelines and regulations to ensure smooth flow of surgical operations. Submits all statistical and related information for block booking and departmental OR liaison committees. Supports the educational needs of new staff members associated with the surgical scheduling. Produces a daily surgical schedule with the operating room Director or designee.

Requirements

• High School Diploma or GED
• Medical office experience

Nice To Haves

• Associates Degree
• Surgical scheduling experience
• Knowledge of the operation, use and functions of an automated surgical scheduling system
• Knowledge of basic medical/surgical terminology
• Organizational skills with attention to detail
• Communication skills, written and verbal
• Ability to work well under pressure and work effectively with others
• General clerical skills including ability to use a fax machine/scanner/copier, phones, etc.
• Microsoft Office technology; Word, Excel, Outlook

Responsibilities

• Analyze information in anticipating and managing block and non-block time.
• Post and schedule surgical cases for the department.
• Manage competing instrument/equipment and staff resources that support the needs of patient, physicians and operating room.
• Perform surgical scheduling utilizing the department/facility's assigned computerized software system.
• Identify and complete follow-up measures to resolve issues/concerns (lab, x-ray, OR schedule).
• Perform general secretarial duties.
• Answer phone in a timely manner using appropriate phone etiquette skills and screens calls appropriately to support a positive service experience.
• Function as an advocate for positive customer service as the greeter of the unit.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED