Scheduling Coordinator (Jenkintown, PA)
About The Position
Ennoble Care is seeking a diligent and organized Scheduling Coordinator for its Jenkintown, Pennsylvania office. This full-time, in-person position supports the House Calls department by managing schedules efficiently and helping ensure smooth scheduling processes and team productivity. The role includes coordinating patient appointments around provider availability and service areas, handling patient communications and scheduling inquiries, updating patient and account information, and supporting insurance preauthorization. The posting lists the pay rate as $18.00 per hour.
Requirements
- High school diploma or GED.
- Attention to detail.
- Ability to navigate several software databases throughout the day.
- Ability to maintain a calm and pleasant demeanor with patients and staff.
- Effective communication with staff and patients across various communication mediums.
- Strong written communication skills.
- Ability to manage a high volume of phone calls.
Nice To Haves
- Associate or bachelor's degree.
- Administrative healthcare experience.
Responsibilities
- Schedule patient appointments according to provider availability and service area.
- Prioritize urgent appointment tasks and schedule them accordingly.
- Ensure messages are completed and distributed appropriately.
- Reschedule patient appointments as needed.
- Review and update patient insurance information.
- Manage a high-volume workload and prioritize tasks to remain organized and provide prompt, courteous service.
- Communicate effectively with patients and staff.
- Contact referring sources when patients have difficulty scheduling.
- Update account information during scheduling.
- Maintain provider daily appointment quotas.
- Schedule new patients within 3–5 business days.
- Handle insurance preauthorization.
- Call patients on behalf of providers when needed.
- Handle voicemails daily and ensure inquiries are addressed properly.
- Accurately document patient charts to keep information up to date.
Benefits
- Medical, dental, vision, and supplementary benefits.
- Life insurance.
- Short-term and long-term disability.
- Flexible Spending Accounts for medical and dependent care.
- Accident, critical illness, and hospital indemnity coverage.
- Paid time off.
- Paid office holidays.
- Paid sick time.
- 401(k) with up to 3% company match.
- Referral program.
- Payactiv pay-on-demand access to earned wages.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
