About The Position

The Cardiovascular Services Scheduling Coordinator schedules cardiovascular procedures and tests and coordinates with providers, staff, patients, hospital departments, and physician offices to support accurate and timely scheduling. The coordinator receives procedure requests through the EMR queue and schedules them according to established guidelines, provider schedules, and availability, including outpatient procedures. The role maintains schedule information for department visibility and communicates schedule changes. The coordinator ensures patient and insurance information, legal names, authorizations, and estimates are accurate and entered appropriately in the system, while complying with hospital policy and HIPAA/confidentiality requirements. The position coordinates with vendors when procedures require specialty instruments, supplies, or implants, working with the clinic, lead Cath Lab and EP technologists, and the Inventory Coordinator to confirm vendor coordination and supply availability. The coordinator answers phones courteously and professionally, communicates through email, Teams, and the message center, and organizes and presents schedules to staff. The role requires adaptability in urgent or changing situations, strong communication and problem-solving skills, prioritization and organization, and the ability to enter data quickly and accurately. This is a full-time regular position with a day schedule at Mon Medical Center Main Campus in Morgantown, West Virginia.

Requirements

  • 2 to 3 years of experience in a medical specialty in an administrative or clinical role.
  • 2 years of experience with medical terminology knowledge.
  • Knowledge of Microsoft Excel.
  • High school diploma or GED.
  • Ability to sit for long periods and use basic office equipment.
  • Strong verbal communication, problem-solving, prioritization, and organizational skills.

Nice To Haves

  • Knowledge of CPT/ICD-10 codes.

Responsibilities

  • Schedule cardiovascular procedures and tests using the EMR and established guidelines, provider schedules, and availability.
  • Coordinate outpatient scheduling based on provider schedules and availability.
  • Communicate daily with office personnel and staff to ensure procedures are scheduled accurately and promptly.
  • Maintain accurate schedule information for departments and communicate schedule changes with hospital departments and physician offices.
  • Ensure insurance information, patient details including legal names, authorizations, and estimates are accurate and entered appropriately in the system.
  • Comply with hospital policy and HIPAA/confidentiality requirements.
  • Contact vendors for upcoming procedures requiring specialty instruments, supplies, or implants.
  • Coordinate with the clinic, lead Cath Lab and EP technologists, and Inventory Coordinator to ensure vendors are coordinated and supplies are available.
  • Answer phones courteously and professionally and communicate via email, Teams, and the message center.
  • Organize and present the schedule to staff.
  • Respond effectively to urgent situations and adapt to changes.
  • Input data into a computer quickly and accurately.
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