About The Position

The Office Coordinator serves as a key administrative resource and is often the first point of contact for staff, physicians, patients, vendors, and visitors. The role provides professional administrative and reception support, facilitates communication, coordinates departmental activities, and assists leadership with daily operations. The Office Coordinator promotes a positive customer experience through exceptional service, organization, responsiveness, and attention to detail while supporting the goals of the Imaging Services department. The position supports departmental correspondence, employee timesheets and payroll-related documentation, mail and document distribution, telephone calls, appointment scheduling, and other clerical needs. It also assists with department projects and maintains an organized, efficient work environment. The position is located at Mon Medical Center Main Campus in Morgantown, West Virginia, and is scheduled for days.

Requirements

  • High school diploma or GED.
  • Proficiency in Microsoft Word and Excel, including the ability to prepare reports, maintain records, track departmental data, and support timesheet and payroll processes.
  • Ability to lift, carry, and move files, supplies, and equipment weighing up to 25 pounds occasionally.

Nice To Haves

  • Familiarity with medical terminology and healthcare operations.
  • Experience working with physicians, staff, patients, and vendors in a fast-paced clinical environment.
  • Associate's degree.
  • Bachelor's degree.

Responsibilities

  • Communicate professionally and effectively with staff, patients, physicians, and visitors; greet them promptly and courteously.
  • Listen actively, provide appropriate assistance, and use discretion and sound judgment when sharing information and choosing communication methods.
  • Manage multiple assignments, projects, and competing priorities while meeting deadlines and adapting to changing departmental needs.
  • Organize and prioritize work, manage interruptions, and complete critical activities accurately and promptly.
  • Exercise independent judgment within assigned responsibilities and promote efficient, cost-conscious use of departmental resources.
  • Support accountability, professionalism, and excellence in daily operations.
  • Maintain a professional, organized, and efficient work environment for Imaging Services.
  • Collaborate with staff, share information appropriately, and provide assistance to support departmental priorities and workflow.
  • Meet deadlines and commitments, maintain regular attendance, arrive prepared, communicate proactively about issues or delays, and seek assistance when necessary.
  • Manage departmental correspondence and process and monitor employee timesheets and payroll-related documentation.
  • Distribute mail and documents promptly and answer and direct telephone calls professionally.
  • Serve as a courteous, responsive resource for staff, physicians, patients, and visitors.
  • Type correspondence, schedule appointments, and perform other departmental clerical support.
  • Assist with department projects that support the achievement of goals and objectives.
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