Scheduling Coordinator

OMNI FAMILY HEALTH•Bakersfield, CA

7h•$23 - $27

About The Position

Under the supervision and direction of the immediate supervisor, the Scheduling Coordinator will be responsible for monitoring, tracking and maintaining clinic schedules. Conduct appointment blocking, develop templates, open schedule, apply schedules, modify templates and/or schedules as needed, and track changes. The Scheduling Coordinator will develop, generate, and provide regular status reports related to provider schedules as well as collect and report all scheduling requests to the approving manager. The Scheduling Coordinator will interact with providers, site supervisors, staff as well as the Chief Clinical Services Officer while ensuring accurate and confidential provider scheduling data.

Requirements

Proficient in Microsoft Office and all applications
Extreme attention to detail
High school graduate with at least 3-5 years administrative experience in a similar setting
Aggressive, dedicated to work with others and have commitment to carry on work under pressure
Able to function independently and create own initiative to progress and succeed
Knowledge of office procedures is required
Must have good communication skills and writing skills
Must be alert and respect confidentiality of information of all types “General personnel, and/or patient related information”

Nice To Haves

Associates Degree will replace two years of experience
Higher education may be

Responsibilities

Function with autonomy
Communicate effectively to other department leads
Actively participate in special projects
Communicate with key personnel at Omni Family Health Centers to coordinate scheduling of staff during absences/trainings
Demonstrate effective communication and problem-solving skills
Responsible for the creating resources and templates, apply templates to the provider calendars at appropriate intervals, block schedules with appropriate approval, and make modifications based on policy and procedures
Maintain provider, nursing, medical assistant and health education specialist schedule for the organization by tracking and utilizing a database while ensuring high quality standards are maintained
Conduct audits and provide feedback to reduce errors and improve processes and performance
Track time off requests in order to assist in adequately staffing clinic sites
Prepare, keep logs, and/or spreadsheet reports that monitor daily scheduling activity at a glance for the organization
Plan and prepare any reporting tools that assist in determining required changes to schedules
Communicate with sites, departments, supervisors, any other necessary Omni employees regarding absences or schedule changes
Adhere to scheduling policies and communicate with proper personal and supervisor regarding deviations made
Attend to other duties as assigned
HIPAA compliance - Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements. Treat all member information confidential
Compliance - Ensure compliance with all local, state and federal regulations
Quality Assurance/Quality Improvement- Participate in QA/QI activities and contribute towards the overall performance improvement of the organization
IT - Required learning and using the Electronic Health Record and Electronic Practice Management System (EHR/EPM) and its components. As required by the job functions and highlighted in the Policies and Procedures. These components include NextGen, Schedule Anywhere and other electronic features, as they are developed and implemented, as applicable to work environment
All employees will participate in Patient Centered Health Home Model at Omni Family Health
Follow all safety rules while on the job. Report accidents promptly and correct minor safety hazards