Scheduling Coordinator/CNA

Menders by Lenbrook•Atlanta, GA

6d•Onsite

About The Position

This role is ideal for a CNA who thrives under pressure and loves solving scheduling challenges. The Scheduling Coordinator is responsible for proactively identifying staffing needs, coordinating schedules, and strategically assigning Menders by Lenbrook caregivers to ensure seamless client coverage in a fast-paced environment. This position requires the ability to balance moving pieces, support caregivers, and ensure exceptional client care every day. The role involves alternating after-hours/weekend on-call responsibilities, for which an additional flat rate is paid. The position reports to the Buckhead/Brookhaven office 5 days a week from 8 a.m. to 4:30 p.m. This is a full-time salaried position with benefits.

Requirements

Excellent organizational skills.
Effective and responsive communication skills.
Demonstrates patience with all customers – internal and external.
At least proficient at a beginner level with Microsoft Word, Excel, Adobe, Outlook.
Demonstrates flexibility and can think quickly to amend a plan if needed.
Demonstrates critical thinking skills.
Excellent listening skills.
Keen awareness to details that promote visual appeal.
High school diploma (or GED equivalent) required.
Active Georgia CNA Certification required.
Active TB, CPR & First Aid Certification required.

Nice To Haves

Scheduling experience is highly desired, but not required.
Proficiency with home care scheduling software is highly desired.
Bachelor’s degree in business, or related field preferred.

Responsibilities

Monitors staffing to address staffing needs as they arise.
Tracks and verifies all employee hours, overtime, and call-outs daily.
Ability to rearrange staff schedules so that staffing needs are met whenever possible.
Contacts current staff to fill-in for vacancies or call-outs on schedules.
Provide CNA coverage on emergency basis until caregiver can be scheduled.
Continuously analyzes facility schedules to review open shifts.
Schedules and coordinates on-call staff to meet emergency staffing needs.
Performs daily staffing analysis by comparing actual hours worked.
Consult with staff concerning the staffing/scheduling needs to reduce/eliminate problems.
Answer employee calls regarding staffing/scheduling functions.
Prepare written correspondence as necessary.
Communicates staffing issues to the Nurse Manager or Executive Director.
Coordinate and disseminate scheduling reports.
Monitor caregivers schedule to limit overtime.
Other duties as assigned.