Scheduling & Billing Specialist - St. Luke's Imaging

Mercy Health • Perrysburg, OH

6d

About The Position

The Scheduling & Billing Specialist coordinates and schedules patient testing and procedures, working with physician offices, other healthcare providers, and department staff to arrange services as soon as possible. The role enters patient data into the computer system and performs general office work as needed, and may serve as a patient receptionist.

The position prepares and distributes schedules, verifies patient and procedure details, provides approved testing-preparation instructions, maintains patient records and statistics, and handles insurance pre-authorization, pre-certification, and registration functions. It also supports staffing and attendance processes, including securing replacement staff, reviewing attendance sheets, and tracking attendance actions. The specialist must verify patient identity using two identifiers in accordance with hospital policy and safety standards. Other job-related duties may be assigned by the supervisor, subject to reasonable accommodation.

Requirements

• High school diploma or GED.
• Two years of previous scheduling and payroll experience is preferred.

Nice To Haves

• Associate degree in business, healthcare, or a related field.
• Two years of previous scheduling and payroll experience.

Responsibilities

• Prepare, post, and distribute daily schedules; review and update schedules; communicate next-day changes to appropriate personnel.
• Maintain and secure replacement staff to meet required staffing guidelines, communicate staffing needs to the off-shift supervisor and Director, and report issues to leadership.
• Review and correct weekly attendance sheets for payroll accuracy; track attendance actions for supervisor review; and maintain agency information, including orientation checklists, usage reports, and completion verification.
• Verify patient information, equipment needs, special requests, and positioning with physician offices; communicate equipment, instrument, and supply requests to appropriate staff.
• Verify patient names, procedures, surgeons, and times with Registration/Admitting.
• Collect and enter correct orders, diagnoses, and clinical history into the computer system.
• Provide physician office staff and patients with hospital-approved test-preparation instructions; answer questions about testing, scheduling, and preparation; refer questions requiring specialized instructions to specialty-area staff.
• Maintain previous-day patient records and ensure all records are accounted for; maintain the surgical logbook as needed.
• Compile and distribute daily census statistics and reports.
• Obtain insurance pre-authorizations and pre-certifications; perform prior authorization and registration functions.
• Verify patient identity using two identifiers in accordance with hospital policy and patient safety standards.
• Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED