Scheduling & Billing Specialist - Respiratory Therapy - Defiance Hospital

Mercy Health BSMH•Defiance, OH

About The Position

The Scheduling & Billing Specialist coordinates and schedules patient testing and procedures, working with physician offices, other healthcare providers, and department staff to schedule patients as soon as possible. The role enters patient data into the computer system and performs general office work for the department, and may serve as a patient receptionist. The specialist prepares and maintains schedules, coordinates staffing coverage, reviews attendance records, verifies patient and procedure details, and ensures that required orders and clinical information are collected. The role provides approved test-preparation instructions, maintains patient records and statistics, and completes insurance pre-authorization, pre-certification, and registration functions. Accurate patient identification using two identifiers is required.

Requirements

High school diploma or GED.
Two years of previous scheduling and payroll experience is preferred.

Nice To Haves

Associate degree in business, healthcare, or a related field.
Two years of previous scheduling and payroll experience.

Responsibilities

Prepare, post, and distribute daily schedules; review and update them daily, and communicate changes affecting the next day's schedule to appropriate personnel.
Maintain and secure replacement staff to meet required staffing guidelines, communicate staffing needs to the off-shift supervisor and Director, and report issues to leadership.
Review and correct weekly attendance sheets for payroll accuracy; track attendance actions for supervisor review; and maintain agency information, including orientation checklists, usage reports, and completion verification.
Approve or disapprove PTO and vacation requests according to established nursing guidelines and labor contracts, as applicable.
Verify patient information, equipment needs, special requests, and positioning with physician offices; communicate special equipment, instrument, and supply requests to appropriate staff.
Verify patient names, procedures, surgeons, and times with Registration/Admitting.
Ensure correct orders, diagnoses, and clinical histories are collected and entered into the computer system.
Provide physician office staff and patients with hospital-approved test-preparation instructions, answer questions about testing and scheduling, and refer questions outside ordinary instructions to specialty area staff.
Maintain previous-day patient records and ensure all records are accounted for; maintain the surgical logbook as needed.
Compile daily census statistics and distribute reports.
Obtain insurance pre-authorizations and pre-certifications and perform prior authorization and registration functions.
Verify two patient identifiers consistently in accordance with hospital policy and patient safety standards.
Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.