Scheduling & Billing Specialist - Respiratory Therapy - Defiance Hospital

Mercy Health • Defiance, OH

4d

About The Position

The Scheduling & Billing Specialist coordinates and schedules patient testing and procedures, working with physician offices, other healthcare providers, and department staff to schedule patients as soon as possible. The role enters patient data into the computer system and performs general departmental office work, and may serve as a receptionist for patients.

Responsibilities also include preparing and updating schedules, arranging replacement staff, reviewing attendance and payroll records, verifying patient and procedure details, collecting and entering orders and clinical information, providing standard test-preparation instructions, maintaining records and statistics, and handling insurance pre-authorization, pre-certification, and registration functions. The specialist verifies two patient identifiers in accordance with hospital policy and patient-safety standards. Additional job-related duties may be assigned by a supervisor, subject to reasonable accommodation.

Requirements

• High school diploma or GED.
• Preferred: two years of previous scheduling and payroll experience.

Nice To Haves

• Associate degree in business, healthcare, or a related field.
• Two years of previous scheduling and payroll experience.

Responsibilities

• Prepare, post, distribute, review, and update daily schedules; communicate changes affecting the next day's schedule to appropriate personnel.
• Maintain and secure replacement staff to meet staffing guidelines, communicate staffing needs to the off-shift supervisor and Director, and report issues to leadership.
• Review and correct weekly attendance sheets to support accurate payroll; track attendance actions for supervisor review and, as applicable, approve or disapprove PTO and vacation requests according to established nursing guidelines and labor contracts.
• Maintain agency information, including orientation checklists, usage reports, and completion verification.
• Verify patient information, equipment needs, special requests, and positioning with physician offices; communicate equipment, instrument, and supply requests to appropriate staff.
• Verify patient names, procedures, surgeons, and times with Registration/Admitting.
• Ensure correct orders, diagnoses, and clinical history are collected and entered into the computer system.
• Provide physician office staff and patients with hospital-approved test-preparation instructions, answer questions about testing and scheduling, and refer questions outside ordinary instructions to specialty-area staff.
• Maintain previous-day patient records and ensure all records are accounted for; maintain the surgical logbook as needed.
• Compile daily census statistics and distribute reports.
• Obtain necessary insurance pre-authorizations and pre-certifications and perform prior authorization and registration functions.
• Verify two patient identifiers to ensure accurate patient identification in accordance with hospital policy and patient-safety standards.
• Perform other job-related duties as required by a supervisor, subject to reasonable accommodation.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED