Medical Assistant - Defiance Hospital

ProMedica•Defiance, OH

1d•Onsite

About The Position

The Medical Assistant provides a safe patient experience at ProMedica by preparing patients, clinical equipment, and supplies for visits; collecting baseline information and vital signs; documenting visit reasons and care; and supporting clinical procedures and office operations. The role includes medication reconciliation, specimen collection, patient observation, telephone triage, and maintaining a clean, safe care environment. Medical Assistants work professionally with patients, providers, and coworkers while following clinical protocols, regulatory requirements, and equipment safety standards. They also support customer service, efficient use of practice resources, staff meetings, and other duties that support ProMedica’s core values. The position is part-time, with 32 weekly hours, on the day shift in the Specialty Clinic at Defiance Regional Hospital.

Requirements

High school graduate or equivalent.
CPR/AED.

Responsibilities

Anticipate and prepare patients, clinical equipment, and supplies for visits.
Gather baseline patient data, document reasons for visits, and obtain vital signs and office testing.
Measure temperature, pulse, respiration, and blood pressure; recognize normal ranges and report variations.
Perform medication reconciliation and pill counts, fill medications as ordered by providers, assist with office injections, and accompany physicians to the OR for procedures.
Collect routine specimens when needed and complete narcotic agreements as needed.
Observe, report, and document patients’ appearance and condition, including physical, emotional, and mental changes; provide one-to-one care as assigned.
Document care accurately in the medical record using appropriate forms, terminology, and abbreviations, and sign documentation appropriately.
Use routine patient supplies and equipment safely; obtain supplies and equipment from other departments as requested, and clean and return equipment to the appropriate locations.
Maintain clean and neat patient beds, rooms, and unit areas, and maintain a safe and comfortable patient environment.
Use medical charts, forms, practice management systems, and electronic communications efficiently, accurately, promptly, and legibly.
Answer and triage patient telephone calls using clinical knowledge and customer-service skills; record complete messages and obtain instructions from providers and nurses as appropriate.
Communicate professionally with patients, providers, and coworkers.
Follow clinical protocols, regulatory requirements, and manufacturer standards; report potential equipment malfunctions and safety violations.
Support internal and external customers through teamwork to maintain a superior customer experience across the continuum of care.
Use medical and office supplies and work time efficiently to support practice finances.
Participate actively in staff meetings.
Support registration, scheduling, billing, check-in and check-out, and coordination of surgery schedules as applicable.
Perform or assist with urine collections, equipment cleaning, supply ordering, wound vacs, and wound dressings as applicable.
Perform other duties as assigned that support ProMedica’s core values.