Scheduling Assistant

29d84e33-f4d5-4a7e-bddd-d7f2ceccd0d5•Mobile, AL
•$0 - $14•Remote

About The Position

Derick Dermatology is hiring a remote Scheduling Assistant to provide administrative and patient support using virtual technologies. The role supports healthcare professionals by helping streamline workflows, improve patient experiences, and contribute to quality care through timely and accurate information and scheduling. The position requires maintaining confidentiality and professionalism in a virtual environment. Candidates must live in Alabama.

Requirements

  • High school diploma or equivalent.
  • Friendly, polite, and professional demeanor.
  • Strong written and verbal communication skills.
  • Empathy and a caring attitude toward patients.
  • Self-motivated and detail-oriented, with the ability to work independently.
  • Ability to maintain strict patient confidentiality and comply with US HIPAA laws and other relevant regulations.
  • Reliable high-speed internet connection and a quiet, private workspace.
  • Must live in Alabama.

Nice To Haves

  • Healthcare-specific training is preferred, but not required.

Responsibilities

  • Assist with scheduling and contact center activities.
  • Answer inbound calls to schedule appointments for new and existing patients at all locations.
  • Collect and document patient medical history in the electronic medical record (EMR).
  • Perform other duties as assigned, which may change as requirements evolve.
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