Scheduling Assistant - Staff Scheduling
Winnipeg Regional Health Authority•Winnipeg, MB
•Onsite
About The Position
Under the general direction of the Manager, Staff Scheduling and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital (SBH), the Scheduling Assistant is responsible for assisting clinical units and departments with scheduling and related functions in support of sufficient staffing levels on a 24-hour basis; and performing other related duties as assigned.
Requirements
- Grade 12, or equivalent required.
- One (1) year experience working with ESP or other computerized staffing system performing extensive staffing and scheduling functions for an organization.
- Customer service experience where the primary function was acting as a direct point of contact for customers via telephone and/or in person required.
- Experience working in a fast-paced, high demand environment required.
- Experience with Excel required.
- Knowledge of computer systems and proficiency in the use of various common software applications including spreadsheet, word processing, database and email applications.
- Ability to read, write, speak and understand English.
- Ability to expertly use ESP effectively and efficiently to replace/schedule staff.
- Ability to retain information which is of a confidential nature.
- Ability to adhere to and meet strict deadlines.
- Effective verbal and written communication skills.
- Ability to perform as a team member and seek assistance as necessary.
- Good interpersonal communication skills.
- Polite and courteous telephone manner.
- Ability to organize and prioritize workload.
- A current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment.
- A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Nice To Haves
- Previous staff scheduling experience.
Responsibilities
- Assisting clinical units and departments with scheduling and related functions in support of sufficient staffing levels on a 24-hour basis
- Performing other related duties as assigned
Benefits
- Accommodations are available upon request during the assessment and selection process.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
