Scheduling Assistant

Hillcrest Health • Papillion, NE

4d • Onsite

About The Position

Hillcrest Health & Living is looking for a highly organized, detail-oriented Scheduling Assistant to support staffing operations at Hillcrest Country Estates in Papillion, NE. Hillcrest Country Estates is a vibrant senior living campus offering multiple levels of care in one beautiful location, including independent living, assisted living, memory support, skilled nursing, and rehabilitation services. Our teams work together to help residents receive the right support at the right time while creating a warm, connected environment that feels like home. At Hillcrest, our mission is simple: Inspiring people to live their best lives. We are looking for someone who enjoys solving problems, keeping operations organized, and helping ensure residents receive the care and support they need each day.

Requirements

• Strong organizational skills and attention to detail.
• Ability to prioritize, adapt, and remain calm when schedules change.
• Clear, professional communication skills.
• A reliable, proactive, and team-oriented approach.
• Comfort using technology and office resources efficiently and effectively.
• High school diploma or equivalent required.
• Must be able to speak, read, and write English.
• Must be able to independently lift up to 35 pounds.
• Must be able to perform repetitive sitting, bending, standing, and movement as needed.
• Must be flexible, calm, and professional in stressful situations.
• Must be able to work in a fast-paced environment with strong attention to detail.
• Must be able to utilize technology and resources efficiently and effectively.
• Possible exposure to communicable diseases and bodily fluids.
• Other duties as assigned.

Nice To Haves

• Previous scheduling or staffing experience in skilled nursing, long-term care, senior living, healthcare, or a similar setting preferred.
• Experience with healthcare staffing systems, scheduling software, payroll systems, or administrative support preferred.
• Certified Nursing Assistant experience or certification preferred.
• Additional clerical, business office, healthcare, or administrative training preferred.
• Certified Nursing Assistant certification preferred.

Responsibilities

• Create and maintain team member schedules to support appropriate staffing levels.
• Communicate schedule updates, staffing needs, and coverage changes clearly and timely.
• Assist with call-ins, open shifts, shift coverage, and last-minute scheduling adjustments.
• Partner with leadership to anticipate staffing gaps and support proactive coverage plans.
• Maintain accurate scheduling records and ensure information is entered correctly in staffing systems.
• Provide administrative support to leadership as needed.
• Assist with onboarding and orientation of new team members.
• Support a positive, professional experience for team members while helping keep daily operations running smoothly.
• Build strong working relationships with leaders, clinical team members, and support staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED