Scheduler - Home Health

Advocate Health • Monroe, NC

1d • $21 - $31

About The Position

The Scheduler supports home health operations by coordinating patient referrals and ongoing care scheduling according to policy, orders, and patient needs. The role uses system scheduling modules, communication tools, reports, and other patient information systems to coordinate visits and ensure referral information is complete and available in the electronic medical record when appropriate. The Scheduler also provides leadership with timely feedback about productivity barriers, staffing needs, clinician response delays, and documentation issues, and monitors scheduling compliance with regulatory and agency policies.

Requirements

• High school diploma or GED.
• At least 1 year of progressively responsible secretarial and administrative experience.
• Organizational skills.
• Effective oral and written communication skills.
• Ability to multitask and prioritize.
• Customer service skills.
• Strong computer and typing skills.

Nice To Haves

• 3 years of progressively responsible secretarial and administrative experience preferred.
• Organizational skills, effective oral and written communication, ability to multitask and prioritize, customer service skills, and strong computer and typing skills are preferred.

Responsibilities

• Respond promptly to system and clinician schedule requests to ensure referrals and ongoing care are scheduled according to policy, orders, and patient needs.
• Use scheduling modules, communication tools, and reports to coordinate patient visits accurately and promptly.
• Use other patient information systems to ensure complete referral information is attached and available in the electronic medical record when appropriate.
• Provide leadership with timely feedback about productivity barriers, staffing needs, and untimely clinician responses involving communication or documentation.
• Monitor assigned reports for compliance with scheduling requests and alert leadership when scheduling falls outside regulatory or agency policy.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Career development programs.
• Potential premium pay and incentive pay for select positions.
• Potential annual increases based on performance.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED