Scheduler

The US Oncology Network•Peru, IL
•Onsite

About The Position

Illinois CancerCare is seeking a highly organized and patient-focused Scheduler for its Peru clinic. The position is scheduled for 32 hours per week on Monday, Tuesday, Wednesday, and Friday. The Scheduler coordinates follow-up appointments, scans, and treatments while supporting billing and patient communication. The role works closely with providers, patients, and clinical teams to keep appointments accurate, timely, and aligned with each patient’s care plan in a fast-paced, detail-oriented, collaborative care environment.

Requirements

  • High school diploma or GED.
  • Strong communication, problem-solving, and multitasking skills.
  • Familiarity with EMR systems and medical terminology.
  • Ability to work independently and as part of a team in a fast-paced environment.

Nice To Haves

  • Three or more years of experience in a healthcare setting.

Responsibilities

  • Schedule follow-up visits, lab tests, imaging, and treatments, including coordinating with outside facilities.
  • Communicate appointment details and test instructions clearly to patients.
  • Collect co-pays, verify insurance codes, and enter billing information into the EMR.
  • Manage provider schedules and update consult, vacation, and on-call calendars.
  • Reschedule missed or changed appointments and confirm updates with patients.
  • Monitor and follow up on outstanding orders, referrals, and long-term follow-up needs.
  • Respond to patient messages and voicemails in a timely and professional manner.
  • Support new patient scheduling and provide cross-coverage for front desk or MOA roles as needed.
  • Travel to satellite clinics as required.
  • Adhere to HIPAA, OSHA, and Illinois CancerCare policies and procedures.

Benefits

  • Medical, dental, and vision insurance with multiple plan options.
  • Wellness programs: Maven, HingeHealth, Livongo, Vitality, and Wondr.
  • 401(k) retirement plan with employer contributions.
  • Company-paid life, short-term disability, and long-term disability insurance.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
  • Paid time off and holidays.
  • Employee Assistance Program (EAP).
  • Discounts through the Perks Program.
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