Scheduler

BrightSpring Health Services • Charlotte, NC

2d

About The Position

Adoration Home Health and Hospice is seeking a Home Health Scheduler to join its North Carolina team. The role supports agency operations by coordinating patient schedules and clinician assignments, communicating patient information to staff, and providing general administrative and front-office support. The position is listed as PRN, with office location and shared-services coverage in the North region.

Requirements

• High school diploma or GED.
• At least two years of administrative experience; home health experience is preferred.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and Internet Explorer, and ability to learn industry-specific software applications.
• Ability to work independently and in a team environment.
• Excellent oral, written, and interpersonal communication skills.

Nice To Haves

• Administrative experience in home health.

Responsibilities

• Greet visitors in a courteous, professional, and timely manner.
• Answer incoming calls from patients, staff, physician offices, and referral sources, and transfer callers to the appropriate person or department.
• Communicate patient information to appropriate staff as needed to support patient care.
• Select an appropriate clinician for each patient assignment based on the patient’s needs and location and the clinician’s skills.
• Perform general office duties and maintain an adequate stock of supplies needed for staff and patient care.
• Support the clinical manager in managing patient schedules to ensure visits are performed according to ordered frequencies and regulatory requirements.

Benefits

• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts, including up to $5,000 for childcare.
• Tuition discounts and reimbursement.
• 401(k) with company match.
• Mileage reimbursement.
• Generous paid time off.
• Access to wellness and discount programs, including Noom, SkinIO virtual skin cancer screening, childcare, gym memberships, pet insurance, and travel and entertainment discounts. Benefits may vary by employment status.
• Greater work/life balance.
• Ability to work independently with team support.
• Job stability and regular advancement opportunities with a growing company.

What This Job Offers

• Education Level: High school or GED