Scheduler

Southwoods Health • Boardman, OH

10d • Onsite

About The Position

Southwoods Health is expanding and seeking professional, patient-focused individuals for multiple scheduling roles at our Executive Centre in Boardman, OH. These roles are crucial in managing patient referrals and ensuring a seamless scheduling and registration experience, prioritizing patient satisfaction and adherence to healthcare standards.

Requirements

• Strong Ethics: High moral principles and a professional demeanor.
• Communication: Ability to problem-solve and communicate effectively with patients and providers to ensure a high standard of care.
• Detail-Oriented: Accuracy in data entry and adherence to healthcare regulatory standards.
• Knowledge of medical terminology and excellent de-escalation skills are a must (for Call Center Specialist).

Nice To Haves

• 1–2 years of experience handling medical office referrals (for Referral Scheduling Specialist).
• 1–2 years of call center experience preferred (for Call Center Specialist).

Responsibilities

• Manage outbound calls to schedule encounters and guide patients through the registration process.
• Serve as the first point of contact for patients, handling inbound and outbound calls for registration and scheduling.
• Schedule appointments, verify insurance, update patient demographics in the EMR, and provide self-pay estimates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed