Scheduler

Living Water Clinic • Lindsay, CA

13d

About The Position

Living Water Clinic – Clinica Agua Viva is seeking a highly organized, detail-oriented Scheduler to coordinate and book patient appointments, optimize provider schedules, and help patients receive timely, high-quality care. The role works with patients, healthcare providers, and staff to maintain an efficient scheduling experience and support clinic operations. It also assists with incoming calls when provider schedules reach capacity. The clinic is dedicated to compassionate, comprehensive, patient-centered healthcare and is an equal opportunity employer.

Requirements

• High school diploma or equivalent.
• Previous experience in appointment scheduling or administrative work in a healthcare setting.
• Excellent organizational and time-management skills.
• Strong verbal and written communication skills for interacting with patients and staff.
• Proficiency in scheduling software and electronic health record systems.
• Ability to perform well in a fast-paced environment.
• Strong attention to detail and accuracy in record-keeping.
• Commitment to patient confidentiality and compliance with privacy regulations.

Nice To Haves

• Additional healthcare administration training.
• Bilingual English/Spanish skills.
• Familiarity with medical terminology and healthcare procedures.

Responsibilities

• Strategically schedule patients, taking chronic conditions and care needs into account.
• Book appointments for medical exams, Annual Wellness Visits, screenings, immunizations, tests, and follow-ups.
• Reschedule patient visits that conflict with provider calendar blocks.
• Collaborate with patients, healthcare providers, and staff to maintain a seamless scheduling process.
• Maintain accurate, up-to-date appointment calendars that account for provider availability and patient preferences.
• Clearly communicate appointment details and instructions to patients.
• Verify patient insurance information and obtain required service authorizations.
• Resolve scheduling issues professionally and empathetically.
• Partner with administrative staff to support patient flow and optimize clinic operations.
• Protect patient confidentiality and comply with HIPAA regulations.
• Assist with incoming phone calls and direct them to appropriate departments.
• Use scheduling software and electronic health record (EHR) systems efficiently.
• Support the Call Center by helping with incoming patient calls when provider schedules reach capacity.

Benefits

• Competitive salary.
• Health, dental, and vision insurance.
• 401(k) matching.
• Paid time off.
• Opportunity to join a growing healthcare organization and gain experience in a mission-driven clinical setting.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED