Scheduler

MV Transportation • Phoenix, AZ

62d

About The Position

MV Transportation is seeking a Scheduler, who is a valued member of the team and is responsible for optimizing service requests so that trips are routed in a way that maximizes on-time performance and meets customer expectations. This position must be proficient in the Trapeze software and its best use practices. He/she creates initial routes in Trapeze and then makes manual adjustments for improved performance.

Requirements

• Minimum of one (1) year experience using Trapeze in a scheduling environment.
• Excellent knowledge of the surrounding area.
• Ability to work independently.
• Ability to multi-task and prioritize work assignments.
• Basic computer skills and ability operate Microsoft Office programming.
• Ability to communicate effectively and working coordination with other departments is critical.
• High School diploma or equivalent.
• Must have excellent customer services skills.
• During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.

Responsibilities

• Research and analyze scheduled trip requests using the Trapeze Scheduling software.
• Match trip requests to a route that will ensure timely pick-up from origin or arrival to destination.
• Analyze batched trip to ensure they are optimized to on the assigned route.
• Research and correct schedule violations breach of on-board violations, incorrect vehicle capacities, and trips that requested outside of the defined service area.
• Ensure that at the end of the scheduling process, OTP goals are reached, and route schedules are adequate to allow for timely performance.
• Perform various dispatching duties as assigned.
• Perform various payroll duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED