Scheduler

Arbors at Greenfield • Greenfield, MA

7h

About The Position

The Scheduler supports the care team and helps ensure residents receive consistent, reliable service by creating and maintaining Resident Care staff schedules and coordinating coverage. The role requires strong organization, communication, and teamwork, and contributes to staffing stability, resident satisfaction, family trust, and community success. It is suited to someone who is detail-oriented, calm under pressure, and enjoys solving problems and keeping operations running smoothly.

This is a part-time position at Arbors at Greenfield, scheduled for 16 hours per week, with paid on-call responsibilities. The Scheduler works with the Resident Care Director, Executive Director, department leaders, and team members to align staffing with resident care needs and community priorities.

Requirements

• Scheduling experience.
• Strong communication skills.
• Strong time-management and organizational skills.
• Ability to work as a team player and support a culture of collective ownership.

Nice To Haves

• Certified Nursing Assistant (CNA) experience.
• Home Health experience.

Responsibilities

• Create and maintain schedules for Resident Care staff, ensuring appropriate coverage for all shifts.
• Ensure staffing levels meet resident needs and comply with applicable staffing requirements, policies, and procedures.
• Communicate scheduling changes promptly and clearly to staff and leadership, including call-outs, shift swaps, and urgent coverage needs.
• Manage and respond to staffing call-outs, including assigned after-hours/on-call scheduling responsibilities.
• Coordinate shift coverage by contacting available team members and filling open shifts in a timely, professional manner.
• Work with the Resident Care Director, Executive Director, and department leaders to align schedules with resident care needs and community priorities.
• Assist with onboarding coordination by adding new hires to schedules and assigning training shifts.
• Support fair and consistent scheduling while balancing staff availability, skills, and business needs.
• Monitor and reduce unnecessary overtime when possible while maintaining safe staffing and quality resident care.
• Maintain scheduling systems and documentation accurately and confidentially.
• Provide customer service to the care team and help ensure residents and families experience consistent, dependable care.
• Proactively identify staffing gaps and support the team and community.

Benefits

• Paid on-call responsibilities.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed