Scheduler

Smile America Partners•Farmington Hills, MI

61d•Onsite

About The Position

Smile America Partners is seeking a Full-Time Scheduler for their Farmington Hills, MI office. The role involves providing excellent customer service to schools, scheduling successful dental visits, and expanding services to children in need. This position requires contacting schools in multiple states/cities, handling a high volume of phone calls and bookings for dental visits up to six months in advance, and accurately inputting data into the company database. The Scheduler will also be responsible for building relationships with school administration, maintaining contact lists, updating schedules, working with School Relationship Managers, performing data entry, and creating/running reports.

Requirements

Ability to multi-task
High Volume Phone Calls/Emails
Professional & Positive Attitude
Excellent Communication & Customer Focused
Organized and great attention to detail
Computer skills (Microsoft Word, Outlook & Excel)
Able to type 45 words/min
Problem solving

Nice To Haves

Prior Scheduling experience

Responsibilities

Contacting schools in multiple states/cities where we currently operate
High volume of phone calls/bookings per day
Booking and Scheduling future Dental visits (up to 6 months in advance)
Able to accurately input data and dates into company database to maintain records
Excellent customer service, building relationships with school administration
Maintain list of contacts, updates schedule
Work with our School Relationship Managers to maintain and manage our visits
Data Entry
Create and run reports