Scheduler

Citizens Memorial • Bolivar, MO

3d • Onsite

About The Position

Citizens Memorial Hospital is hiring a full-time Scheduler for its Hospital Scheduling Department in Bolivar, Missouri. The department coordinates appointments for patients and offices while minimizing conflicts, and provides physicians and patients with helpful, courteous information. The Scheduler works a day shift from 8:00 a.m. to 4:30 p.m.

Requirements

• High school diploma or equivalent.
• One year of customer service or scheduling experience.
• Organizational skills.
• Ability to work in a fast-paced environment and multitask.
• Ability to work at a computer for 90% of the day and stand for the remaining 10%.

Responsibilities

• Answer calls from physician offices and patients.
• Schedule surgeries, procedures, radiology examinations, respiratory examinations, and pre-operative teaching appointments.
• Communicate pleasantly and tactfully by phone, answer questions, and assist callers with their requests, including requests unrelated to scheduling.
• Follow up on physician orders; alert office members or physicians about missing information; and provide phone and facsimile support.
• Communicate scheduling information to OR/OP, ancillary departments, and physicians verbally and in writing.
• Accurately prepare and distribute the daily schedule and transfer information to the scheduling program.

Benefits

• Competitive wages.
• Annual merit increases.
• Employee wellness program.
• Additional benefits are referenced through the CMH benefits link, but are not specified in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED