Scheduler

Emmanuel Hospice • Grand Rapids, MI

3h • Onsite

About The Position

Emmanuel Hospice is seeking a detail-oriented Scheduler to coordinate day-to-day and future scheduling for field teams, ensuring consistent care delivery and timely communication of changes. The Scheduler works closely with Clinical Leadership and Office Support teams and supports Human Resources through the organization’s time and attendance software.

The position includes preparing and communicating staff schedules; coordinating coverage; maintaining scheduling systems, spreadsheets, and schedules across multiple disciplines; handling HRIS tasks; assigning tasks in MatrixCare during Hope Visits/SFV checks; and supporting communications with patients, families, and vendors. The Scheduler must ensure compliance with HIPAA, organizational policies, and state and federal regulations. The role is full-time and based in Grand Rapids, Michigan, and surrounding areas, with occasional travel within the service area.

Requirements

• High school diploma or equivalent required.
• Previous healthcare experience required.
• Experience with Electronic Medical Records and Microsoft Office products.
• Strong background in customer service, clerical work, and scheduling.
• Ability to lift or move office supplies and materials up to 25 pounds.
• Occasional travel within Emmanuel Hospice’s service area.

Nice To Haves

• Some college preferred.
• Hospice or homecare experience preferred.

Responsibilities

• Prepare and communicate staff schedules, including weekend and on-call coverage.
• Update scheduling software and spreadsheets with accurate information.
• Coordinate coverage for vacations, call-ins, training, and other staffing needs.
• Monitor and maintain Teams schedules across multiple disciplines.
• Manage HRIS functions, including timecard approvals and PTO requests.
• Maintain and update coverage spreadsheets, night/weekend/holiday schedules, and monthly physician schedules.
• Assign tasks in MatrixCare during Hope Visits/SFV checks.
• Support the Office team with communication to patients, families, and vendors.
• Ensure compliance with HIPAA, organizational policies, and state and federal regulations.

Benefits

• Competitive pay up to $23 per hour
• PTO package
• 403(b) retirement plan with employer match
• Medical coverage starting Day 1
• Dental coverage starting Day 1
• Vision coverage starting Day 1
• Employer-paid life insurance
• Employer-paid short-term disability
• Self-care coaching
• Employee Assistance Program
• Technology provided as needed, including laptop/iPad and cell phone

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED