Scheduler

U.S. Dermatology Partners • Tyler, TX

4d

About The Position

The Scheduler schedules appointments and performs clerical duties that assist patients and clinical staff in providing patient care. The role schedules provider appointments in the computer system, except for patients needing procedural appointments such as Mohs, excisions, cryotherapy, or laser procedures. It verifies patient demographic and insurance information, confirms appointments, responds to appointment questions, and provides directions. The Scheduler also enters and retrieves computer data, answers and directs telephone calls, and takes messages. The position follows safety policies and procedures while supporting high-quality service and may perform other duties in the organization’s best interest. The role has no supervisory responsibilities.

Requirements

• At least one year of work experience in a medical office, or three to six months of related experience and/or training, or an equivalent combination of education and experience.
• Detail-oriented, professional attitude, and reliability.
• Management and organizational skills to support leadership of the function.
• Ability to follow or provide verbal and written instructions with sufficient grammar and spelling to avoid mistakes or misinterpretations.
• Interpersonal skills to support customer service, functional needs, and teammate support.
• Ability to communicate effectively in English, verbally and in writing.
• Basic to intermediate mathematical and/or analytical ability for problem solving.
• Basic to intermediate computer operation skills.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Specialty knowledge of systems relating to the job function.
• Knowledge of applicable state and federal regulations and a general understanding of HIPAA guidelines.

Responsibilities

• Schedule provider appointments in the computer system, excluding procedural appointments such as Mohs, excisions, cryotherapy, and laser procedures.
• Verify patient demographic and insurance information in the computer system.
• Confirm appointments and answer questions about appointments.
• Provide patients with location and direction information.
• Enter and retrieve data in the computer system.
• Answer telephone calls and direct patients, salespeople, and visitors to the correct telephone extension; take messages as needed.
• Follow safety policies and procedures while supporting high-quality service and customer care.
• Perform other duties as necessary or in the organization’s best interest.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed