Scheduler
Smile America Partners•Farmington Hills, MI
•Onsite
About The Position
Smile America Partners is looking to hire a Full-Time Scheduler for their Farmington Hills, MI office. This role involves providing excellent customer service to schools, scheduling successful dental visits, and expanding services to children in need. The company has been providing dental care to children for over 20 years and is the nation's largest in-school dental program.
Requirements
- Ability to multi-task
- High Volume Phone Calls/Emails
- Professional & Positive Attitude
- Excellent Communication & Customer Focused
- Organized and great attention to detail
- Computer skills (Microsoft Word, Outlook & Excel)
- Able to type 45 words/min
- Problem solving
Nice To Haves
- Prior Scheduling experience (preferred/not required)
Responsibilities
- Contacting schools in multiple states/cities where we currently operate
- High volume of phone calls/bookings per day
- Booking and Scheduling future Dental visits (up to 6 months in advance)
- Able to accurately input data and dates into company database to maintain records
- Excellent customer service, building relationships with school administration
- Maintain list of contacts, updates schedule
- Work with our School Relationship Managers to maintain and manage our visits
- Data Entry
- Create and run reports
Benefits
- Weekends and Holiday's Off
- Time Off in the Summer
- PTO
- Holiday pay
- Health Benefits
- Additional Bonus for Scheduled visits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
