Scheduler

BHI Senior Living • East Grand Rapids, MI

12d • $21 - $25

About The Position

The Scheduler coordinates staffing coverage for nursing and care teams at Clark Retirement, a BHI Senior Living Community. The role develops and maintains employee schedules, manages schedule changes, and works with nursing leadership and department supervisors to respond to staffing needs. The Scheduler is a primary contact for scheduling questions, helps resolve conflicts, monitors attendance and overtime, and ensures accurate documentation of employee hours and timekeeping information. The role also supports Payroll-Based Journal reporting, advises employees on scheduling and timekeeping procedures, protects confidential information, and contributes to consistent, high-quality resident care.

Requirements

• High school diploma or GED equivalent.
• At least one year of experience in staff scheduling or a related field.
• Prior experience using scheduling software and Microsoft Office Suite.
• Strong computer skills and the ability to manage scheduling information accurately.
• Ability to manage multiple scheduling needs and meet deadlines.
• Effective communication and collaboration skills for resolving scheduling challenges.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive employee and resident information appropriately.
• Flexibility and adaptability when staffing needs or schedules change.
• Dependability, initiative, and ability to work as a team member.

Nice To Haves

• Associate’s or bachelor’s degree in healthcare or a related field.
• Certified Nurse Aide (CNA) Certificate.
• Previous experience in a healthcare or senior living setting.
• Experience with UKG scheduling software; UKG is preferred.

Responsibilities

• Develop and maintain employee schedules to provide adequate coverage across shifts and make effective use of available staff.
• Serve as the primary contact for employee scheduling questions, requests, and adjustments.
• Work with nursing leadership, department heads, supervisors, and team members to address scheduling concerns and resolve conflicts.
• Adjust schedules to respond to changes in resident census, staffing levels, and departmental needs.
• Post schedules in advance and apply scheduling practices consistently and fairly in line with departmental requirements.
• Monitor staff attendance, punctuality, and overtime, and communicate concerns to leadership as appropriate.
• Accurately document worked hours, overtime, shift differentials, bonus pay, paid time off, bereavement, jury duty, and department or unit transfers on schedules and timecards.
• Assist with Payroll-Based Journal (PBJ) reporting as needed.
• Guide and support employees on scheduling procedures, timekeeping systems, and applicable policies.
• Maintain confidentiality of employee and resident information in accordance with organizational policies and HIPAA requirements.
• Communicate professionally with employees, leadership, residents, families, and visitors.
• Follow organizational policies and procedures, complete required training, and promptly report concerns to leadership.
• Assist with other duties as assigned.

Benefits

• Base pay between $21 and $25 per hour.
• Health benefits for full- and part-time team members, including medical, dental, vision, life, and long- and short-term disability coverage.
• Paid time off from day one and holiday pay.
• 401(k) with matching contributions.
• Professional development, tuition reimbursement, scholarships, and training programs.
• On-site gym and pool, daily pay option, telehealth, and Employee Assistance Program (EAP).
• Supportive, team-oriented work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED