Scheduler

American Oncology Network • Fredericksburg, VA

36d • $16 - $24 • Hybrid

About The Position

The Scheduler is responsible for managing appointments and acting as a liaison between the PET/CT Unit and clinics to ensure patients receive necessary pre and post-scanning information. This role requires strong computer and telephone skills, excellent communication, attention to detail, and the ability to work independently in a fast-paced, multi-site environment.

Requirements

• High school education required.
• Experience in the healthcare field, preferably in a clinical setting.
• Procedure entry with experience in insurance requirements, medical terminology and ICD9 and CPT coding.
• Excellent communication skills, attention to detail and the ability to work independently.
• Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.
• Must be detailed oriented with the ability to exercise independent judgment.
• Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
• Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
• Good command of the English language.
• Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
• Strong customer focus.
• Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician, and community relations.
• Effectively manages own time, conflicting priorities, self, stress, and professional development.
• Self-motivated and self-starter with ability work independently with limited supervision.
• Ability to work remotely effectively as required.
• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Proficiency in MS Office Word, Excel, Power Point, and Outlook required.

Nice To Haves

• Second language is an asset but not required.

Responsibilities

• Schedule all appointments according to physician orders, outside testing, referrals and for PET/CT radiology services.
• Act as liaison between the PET/CT Unit and our Clinics to ensure that all pertinent pre and post scanning data/information has been given to patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED