Scheduler/Secretary - Ear Nose & Throat (ENT) Clinic

Baxter Health•Mountain Home, AR

About The Position

The Scheduler/Secretary greets, prioritizes, and schedules appointments for patients and/or their families in the Ear Nose & Throat (ENT) clinic. The role helps keep the waiting room in order and assists people with questions or requests for help.

Requirements

  • High school diploma or equivalent.
  • 12 to 18 months of related experience and/or training, or an equivalent combination of education and experience.
  • Specialized schooling and/or on-the-job education in a specific skill area, such as clerical or administrative skills.
  • Ability to communicate effectively orally and in writing, solve problems, and make decisions.
  • Ability to spend eight hours or more daily in front of a computer, monitor, or similar screen while using a keyboard and/or mouse.
  • Ability to regularly stand and walk, occasionally bend, squat, and twist, and occasionally lift up to 10 pounds using proper body mechanics.
  • Keen sense of hearing and visual acuity, with or without correction.
  • Ability to handle critical and highly stressful situations efficiently and with composure.

Nice To Haves

  • Associate degree.

Responsibilities

  • Greet patients and/or their families in the clinic area.
  • Prioritize and schedule appointments.
  • Keep the waiting room in order.
  • Assist people with questions or requests for assistance.
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