Scheduler II - Hybrid

US Anesthesia Partners, Inc.•Fort Myers, FL

23h•$22 - $35•Hybrid

About The Position

The Scheduler II performs scheduling for a division, including daily, nightly, and weekend assignments, in accordance with division needs and the guidelines and directives issued by the Board of Directors and Scheduling Committee. The role answers calls from surgeon staff, hospitals, surgery centers, and patients; enters information; and maintains multiple databases. The candidate must live locally to Fort Myers, Florida and be willing to work a hybrid schedule. US Anesthesia Partners does not hire candidates residing in California, Hawaii, or Alaska. The Scheduler II works with minimal supervision to set schedules, manage daily operations, enter and review cases, and communicate with providers, surgeons, patients, and facilities. The role coordinates schedules with physicians, maintains call rotations and scheduling records, supports reports and department documentation, trains new employees, and helps ensure adherence to scheduling policies and procedures. The estimated base pay is $21.97–$35.14 per hour. The position is eligible for a quarterly bonus based on company and individual performance; bonuses are not guaranteed. The stated base-pay range does not include bonuses or other compensation.

Requirements

High school diploma required.
3–5 years of related experience and/or training at this level, or an equivalent combination of education and experience.
Knowledge of medical practices and terminology.
Ability to lead and train lower-level employees.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Experience with a multi-line phone system and ability to handle a high volume of phone and computer work.
Ability to read, analyze, and interpret business reports, professional journals, technical procedures, and government regulations.
Ability to present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to solve practical problems in situations with limited standardization and to interpret written, oral, diagram, or schedule-based instructions.
Ability to establish and maintain effective working relationships.
Flexible schedule, with shifts varying daily between 6:30 a.m. and 6:30 p.m.; overtime may be required when needed.
Must live locally to Fort Myers, Florida and be willing to work a hybrid schedule.

Nice To Haves

Bachelor’s degree preferred.
Previous surgery scheduling experience preferred but not required.

Responsibilities

Set schedules, run daily scheduling operations, enter and review cases, and communicate with providers, surgeons, patients, and facilities with minimal supervision.
Complete daily summaries and check-outs independently.
Notify the manager or physician liaison of staffing shortages or scheduling issues.
Manage provider call trades and swaps independently.
Post cases according to division requirements, including patient demographics, procedure, diagnosis, location, case time, and estimated duration.
Coordinate the next day's schedule with the designated physician and coordinate added, emergency, and changed cases for the current day with that physician.
Maintain a current provider call rotation and help ensure sufficient staffing coverage for surgeries, working with the physician scheduler.
Maintain the master meeting calendar, provider call information for accounting, and provider vacation-tracking information for accounting.
Create and manage the holiday call schedule.
Train new scheduling employees as assigned by the scheduling manager or director.
Participate in and train new employees on the quarterly schedule; help maintain team lists and call-equalization reports; and keep the quarterly scheduling document up to date.
Assist with daily reports and ensure lower-level employees provide updates as needed.
Maintain physician preferences and surgeon information in scheduling software and share that information with the department.
Write and maintain scheduling policies and procedures.
Communicate with the scheduling chair, CGB, scheduling director, and operations as needed.
Maintain department documents.
Ensure adherence to policies and procedures and explain rules and procedures to lower-level employees and the team as needed.