Scanning Services - Digital Support Specialist I
About The Position
You would be working with our Life & Annuities division to support various functions. End users depend on you for the quick, accurate routing of all correspondence relating to policy and claim files. This job posting outlines the general nature and level of work for this role and is not intended to be a comprehensive list of duties, responsibilities, or qualifications. We are committed to building a diverse and inclusive workplace, and we encourage candidates to apply even if their experience does not perfectly align with every qualification- you may be a strong fit for this role or other opportunities at American National.
Requirements
- Self-motivation
- Work with minimal supervision
- Follow detailed instructions
Responsibilities
- Research incoming correspondence and receivable payments for document categorization, account identification, and proper routing to various business areas
- Inspect, prepare and digitize incoming physical mail utilizing data capture software
- Complete security scans of external media prior to upload of materials
- Convert large digital files for compatibility and fit within enterprise document storage systems
- Maintain accurate logs for payments received via mail. Maintain internal tracking of priority, certified, and overnight packages.
- Troubleshoot, report, and repair erroneous digitized records and follow business rules for reporting and correction
- Follow records and retention protocol and schedule through storage and destruction of physical files
Benefits
- Multiple medical plan options
- Dental coverage
- Vision coverage
- Basic life insurance
- Health savings accounts
- Company-funded 401(k) plan
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
