Scanner Operator

SPS North America•El Paso, TX

About The Position

The Scanner Operator is responsible for accurately and efficiently processing payments and documents received via mail. The role includes opening and sorting mail, operating scanning equipment, and ensuring scanned images are clear and meet quality standards. The operator must meet company production and quality standards while maintaining the confidentiality and security of processed information. The position requires attention to detail, organization, and the ability to work independently and with a team in a fast-paced setting.

Requirements

High school diploma or equivalent.
Strong attention to detail and accuracy.
Good organizational and time-management skills.
Ability to work independently and as part of a team.
Excellent written and verbal communication skills.
Basic computer skills, including familiarity with Microsoft Office Suite.
Ability to lift and move mail trays and packages up to 25 pounds.
Manual dexterity to operate scanning equipment and handle documents.

Nice To Haves

Additional education or training in a related field.
Previous experience in a payment processing environment.
Proficiency in operating scanning equipment and related software.

Responsibilities

Open, sort, and distribute incoming mail according to predefined procedures.
Ensure mail is processed promptly and accurately.
Operate scanning equipment to capture images of checks, payment coupons, and other documents.
Verify scanned image quality and clarity and make adjustments as necessary.
Conduct regular quality checks to ensure items are processed correctly.
Report issues or discrepancies to the supervisor promptly.
Follow company policies and procedures and maintain confidentiality and security of processed information.
Meet or exceed company production and quality standards and monitor personal performance.
Participate in training and development programs to enhance skills and knowledge.

Benefits

Career growth opportunities.
Learning and development programs.
Employee recognition programs.
Paid time off; full-time employees receive a minimum of 80 hours per calendar year, with amounts potentially increasing based on tenure and/or assigned account.
Employee and client referral bonuses.
Medical, dental, and vision benefits.
HCFSA, DCFSA, and HSA.
Commuter transit and parking pre-tax plans.
Supplemental life insurance and life insurance.
Accident insurance, critical illness insurance, and hospital indemnity.
Legal program and identity theft protection.
Pet discounts and pet insurance.
Group home and auto insurance.
Employee Assistance Program (EAP).
Short-term disability.
Education discounts.
401(k) with matching.
Entertainment discounts.