Scale House Attendant

WIN Waste Innovations•Peekskill, NY

About The Position

WIN Waste Innovations is seeking a Scale House Attendant to support daily scale house and Operations department activities. The role includes creating weight tickets for local inbound customers, recording and reporting data, answering and directing calls, and helping coordinate daily operations. Duties are varied and may be somewhat complex. The attendant records inbound and outbound weights for local gate customers; prepares reports and local waste manifests; supports operational projects and employee activities; maintains records according to company policy; tracks data for safety incentive programs; and provides clerical and administrative support. The role also involves coordinating with multiple departments and maintaining positive, courteous relationships with customers, clients, vendors, coworkers, and management. The position requires prolonged desk and computer work and the ability to lift up to 15 pounds at times. WIN Waste Innovations describes itself as a waste management company with 2,300 employees and a network of collection, transfer, and disposal assets. The company processes and recycles waste and converts some waste into renewable energy.

Requirements

  • High school diploma, GED, and/or equivalent work experience.
  • Ability to use a computer and related devices, including a keyboard and mouse, throughout the workday while seated at a desk or workstation.
  • Ability to organize various office systems.
  • Ability to multitask, pay attention to detail, and organize and prioritize work.
  • Good time-management skills.
  • Well-spoken, articulate, and courteous verbal, written, and phone communication.
  • Flexibility and adaptability in a fast-paced environment.
  • Ability to collaborate.
  • Demonstrated initiative, including proactively identifying and addressing issues.
  • Intermediate to advanced working knowledge of Microsoft Office programs, including Word, Outlook, Excel, and PowerPoint.
  • Ability to sit for prolonged periods and work at a computer.
  • Ability to lift 15 pounds at times.

Nice To Haves

  • Prior customer service experience.

Responsibilities

  • Accurately record inbound and outbound weights for local gate customers.
  • Complete and maintain reports as directed by a member of the Management Team.
  • Assist with operational projects, employee activities, annual events, and customer appreciation activities as needed.
  • Maintain records according to company policy.
  • Collect and track data for internal employee safety incentive programs.
  • Coordinate operations-related activities with multiple departments.
  • Provide clerical and administrative support to the Operations department.
  • Complete and prepare local waste manifests and send them to applicable customers.
  • Answer phones and direct calls to the appropriate parties.
  • Assist in coordinating daily operations and record and report data.
  • Perform other job-related duties as assigned or apparent.
  • Communicate and act in a manner that fosters positive relationships with customers, clients, vendors, coworkers, and management.

Benefits

  • Medical plans, including multiple and flexible options
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Paid vacation
  • Paid holidays
  • Personal days
  • Floating holidays
  • 401(k) company match
  • Tuition reimbursement
  • College loan reimbursement
  • College scholarship program for dependents
  • Parental leave program
  • Employee engagement events
  • Employee resource groups
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