Scale House Attendant

WIN Waste Innovations•Peekskill, NY

About The Position

WIN Waste Innovations is seeking a Scale House Attendant to maintain daily scale house operations. The role creates weight tickets for local inbound customers, answers and directs calls, assists with coordinating daily operations, and records and reports data. Duties are varied and may be somewhat complex. The attendant also provides clerical and administrative support to the Operations department, coordinates with multiple departments, and helps maintain a positive work environment through courteous communication with customers, clients, vendors, coworkers, and management.

Requirements

  • High school diploma, GED, and/or equivalent work experience.
  • Ability to use a computer and related devices, including a keyboard, mouse, and other equipment, throughout the workday while seated at a desk or workstation.
  • Ability to organize various office systems.
  • Ability to multitask, pay attention to detail, and organize and prioritize a work schedule.
  • Good time management skills.
  • Clear, articulate, and courteous verbal, written, and telephone communication.
  • Flexibility and adaptability in a fast-paced environment.
  • Ability to collaborate.
  • Demonstrated initiative, including proactively identifying and addressing issues.
  • Intermediate to advanced working knowledge of software such as Microsoft Word, Outlook, Excel, and PowerPoint.

Nice To Haves

  • Prior customer service experience.

Responsibilities

  • Accurately record inbound and outbound weights for local gate customers.
  • Complete and maintain reports as directed by a member of the Management Team.
  • Assist with operational projects, employee activities, annual events, and customer appreciation activities as needed.
  • Facilitate record retention according to company policy.
  • Collect and track data for internal employee safety incentive programs.
  • Coordinate with multiple departments on operations-related activities.
  • Provide clerical and administrative support to the Operations department.
  • Complete and prepare local waste manifests and send them to applicable customers.
  • Perform other job-related duties as assigned or apparent.
  • Maintain a positive work environment through appropriate conduct and communication with customers, clients, vendors, coworkers, and management.
  • Create weight tickets for local inbound customers, answer phones, direct calls to applicable parties, assist in coordinating daily operations, and record and report data.

Benefits

  • Industry-leading benefits
  • Multiple and flexible medical plans
  • Paid time off program
  • Floating holidays
  • 401(k) with company match
  • Tuition reimbursement
  • College loan reimbursement
  • College scholarship program for dependents
  • Parental leave program
  • Inclusive culture
  • Employee engagement events
  • Employee resource groups
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Paid vacation
  • Paid holidays
  • Personal days
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