Scale Account Manager
monday.com•New York, NY
•$97,000 - $139,000•Onsite
About The Position
monday.com is looking for an Account Manager to join their growing Scale team in NYC. The role involves building an amazing product and delivering an exceptional customer experience. The Account Manager will guide clients to success while driving real business outcomes.
Requirements
- 3+ years of B2B SaaS sales experience with a proven track record in upsells, cross-sells, expansion, and renewal ownership.
- Experience in high-volume, high-velocity environments, including outbound prospecting.
- Ability to manage the full sales cycle and build relationships with key stakeholders and decision-makers.
- Exceptional customer-facing and presentation skills with credibility across leadership levels.
- Strong written and verbal communication, empathy, and high energy.
- BA/BS degree or equivalent experience.
Responsibilities
- Own a portfolio of early adopter and expansion accounts — driving adoption, retention, renewals, and growth.
- Identify signals for expansion and execute upsells, cross-sells, and outbound campaigns to generate additional revenue.
- Serve as a trusted advisor, consulting on customer processes and challenging leaders to drive meaningful change.
- Manage the full sales cycle from prospecting and outbound engagement to negotiation and closing.
- Deliver high-touch relationship management and proactive account planning to maximize customer value.
Benefits
- Competitive salary
- benefits
- bonus potential
- equity eligibility
- comprehensive medical/dental/vision insurance
- generous paid time off (vacation, holidays, personal leave and sick leave)
- fully paid parental leave
- automatic 401(k) contributions
- opportunity to purchase company stock at a discount (ESPP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
