SBA Loan Processor I

FIRST INTERNET BANK•Fishers, IN

1d•Onsite

About The Position

The SBA Loan Processor I ensures accurate and timely processing of SBA loan transactions, prepares loan documentation, and assists with closing requirements while coordinating with customers and internal teams. The position maintains compliance with SBA Standard Operating Procedures (SOPs), Bank policies, and applicable banking regulations. The processor handles standard SBA loan files using established procedures and checklists, maintains accurate loan status information for pipeline reporting, and works with senior Loan Processors on more complex transactions while developing SBA processing expertise.

Requirements

Minimum of one year of processing and/or closing consumer, mortgage, commercial, or SBA loans preferred; commensurate banking experience in customer service, loan servicing, or account operations, or four years of transferable job skills, will also be considered.
Understands the basic SBA loan process.
Knowledge of required financial and collateral documentation for various loan types.
Excellent written and verbal communication skills.
Interpersonal skills to interact positively and effectively with employees, management, and third parties at all levels.
Demonstrated ability to complete work in a timely and efficient manner with impeccable accuracy.
Self-starter able to work independently and as part of a team, and handle routine files with moderate guidance.
Ability to identify issues and opportunities and explore solutions.
Ability to meet strict timelines and service level agreements.
Strong PC skills and ability to quickly learn new systems.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Associate's or bachelor's degree preferred.

Responsibilities

Review SBA loan files for completeness, accuracy, and compliance with Bank policies and SBA requirements.
Package standard SBA loans using established procedures, checklists, and guidelines.
Coordinate with customers and internal teams to support timely processing, credit approval, and loan closing.
Order and track third-party reports, including appraisals, appraisal reviews, environmental reports, and other collateral-related documentation.
Obtain and manage due diligence, including business and personal credit reports, tax transcripts, and OFAC checks.
Manage approved third-party referral sources and related requirements.
Assist with SBA E-Tran entry and develop an understanding of how authorization structures align with approved loan terms.
Verify required processing and closing items, including executed commitment letters and third-party report deposits.
Maintain accurate and timely loan information and status updates for pipeline reporting.
Develop and maintain knowledge of SBA eligibility requirements, current SBA SOPs, Bank policies, and applicable regulatory requirements.
Address pre-closing and post-closing audit findings to help mitigate compliance risk and protect the SBA guaranty.
Partner with senior Loan Processors on more complex SBA transactions while continuing to develop SBA processing knowledge and expertise.
Perform other duties as assigned.

Benefits

Medical insurance for full-time employees, with eligibility beginning on the first day of employment.
Dental insurance for full-time employees, with eligibility beginning on the first day of employment.
Vision insurance for full-time employees, with eligibility beginning on the first day of employment.
401(k) retirement plan with a generous match for full-time and part-time employees, with eligibility beginning on the first day of employment.
Professional development reimbursement.
At least three weeks of paid vacation annually for new employees, adjusted based on start date.
Eleven paid holidays.
Paid volunteer time.
Annual branded merchandise allowance.
Onsite fitness center.
Free snacks, soft drinks, and beer on tap.
Continuous education opportunities for development.
Regular team events.