SBA Loan Specialist

City National Bank • Walnut Creek, CA

4d

About The Position

The SBA Loan Specialist supports City National Bank’s network of business units by helping colleagues assess client and prospect needs and providing information about Small Business Administration and other Government Guaranteed products and services. The role collaborates with colleagues on closing SBA and Government Guaranteed deals and implementing banking services, while supporting referral sourcing, processing efficiency, and awareness of these products across the Bank. The Specialist documents colleague interactions and required activities and provides reports to management as needed.

The position also supports sales and colleague training, works with Relationship Managers and other CNB colleagues to transition clients after deals close, and complies with applicable banking laws, regulations, internal policies, risk management requirements, and operational and credit procedures.

Requirements

• At least 3 years of experience in an SBA environment.
• At least 3 years of experience in a direct sales environment.
• At least 3 years of experience working with Microsoft Office, including Word, Excel, and PowerPoint.
• Excellent knowledge of bank asset and liability products.
• Thorough understanding of banking services.
• General understanding of the commercial credit underwriting process.
• Excellent analytical and financial analysis skills.
• Strong interpersonal, verbal, and written communication skills.
• Demonstrated sales skills.

Nice To Haves

• Bachelor’s degree or equivalent degree or experience preferred.
• Previous underwriting experience preferred.

Responsibilities

• Develop relationships with Bank colleagues to increase familiarity with SBA and Government Guaranteed products and improve processing efficiency.
• Cultivate internal referral sources to obtain new business prospects and referrals.
• Help colleagues convert prospects into clients and discuss and cross-sell appropriate products and services, particularly SBA and Government Guaranteed lending products.
• Meet processing goals established in the SBA Loan Specialist Scorecard; document required activities and maintain call reports for management.
• Collaborate with Relationship Managers and other CNB colleagues on sales and implementation of SBA and Government Guaranteed products and related banking services.
• Hand off clients and prospects to Relationship Managers and CNB colleagues after SBA or Government Guaranteed deals close.
• Discuss prospects and referrals with Bank colleagues and formulate strategies.
• Assist in training CNB colleagues on SBA and other Government Guaranteed products.
• Raise awareness of SBA and Government Guaranteed products throughout the Bank.
• Maintain current awareness of applicable banking laws, regulations, internal policies, and procedures, and comply with them.
• Comply with bank risk management, operational, and credit policies and procedures and regulatory requirements, including Bank Secrecy Act, Know Your Client, Community Reinvestment Act, fair lending practices, and the City National Code of Conduct.

Benefits

• Medical, dental, and vision coverage available the first of the month following the start date.
• Generous 401(k) company matching contribution.
• Tuition reimbursement and internal upskilling and training resources.
• Vacation, sick, and volunteer time.
• Fertility benefits and cancer, diabetes, and musculoskeletal support programs.
• Career mobility support from a dedicated recruitment team.
• Colleague Resource Groups for networking and community engagement.
• Eligible for bonus and/or commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed