SAP SME Lead

QualityAI • Chicago, IL

1d • Remote

About The Position

The SAP SME Lead bridges SAP business process knowledge and automation engineering, ensuring manual test cases are automation-ready before they are handed over. The role reviews and clarifies test cases, prerequisites, business rules, test data, expected outcomes, and process dependencies so automation engineers can develop scripts that accurately represent the business process.

The position also includes walkthroughs and knowledge-transfer sessions with automation engineers, functional review and sign-off of completed scripts, failure triage, and maintaining an automation-readiness tracker. The role supports process questions and coordinates with client BPOs to obtain timely responses. The position is remote in the US, with EST/CST coverage and Chicago identified as an ideal location.

Requirements

• Hands-on SAP / S/4HANA experience.
• Retail end-to-end domain experience.
• Strong communication skills.

Responsibilities

• Review manual test cases for completeness, accuracy, and alignment with current SAP configuration; identify outdated or conflicting cases.
• Validate that expected results and validation criteria are specific and testable.
• Identify and document master, transactional, organizational, and configuration data prerequisites; confirm environment availability and flag time-sensitive or shared/dependent data risks.
• Map system, authorization, and configuration prerequisites, as well as upstream/downstream process and integration dependencies that affect test sequencing.
• Break manual steps into discrete, scriptable actions and clarify embedded business rules and conditional paths for automation logic.
• Define clear pass/fail and validation points for each step, including backend checks where UI validation is insufficient; flag high-variability steps that may pose automation risks.
• Produce a standardized handover artifact for each process, covering the flow, prerequisites, test data, steps, and expected outcomes.
• Conduct walkthroughs and knowledge-transfer sessions with automation engineers and answer questions during script development.
• Review or demo completed scripts to confirm they faithfully represent the business process and provide functional sign-off.
• Support failure triage by distinguishing genuine defects from process, data, or script issues.
• Maintain a tracker of test case automation-readiness status, including reviewed, in-progress, and pending cases.
• Support process questions and coordinate with client BPOs to obtain timely responses.

Benefits

• Flexible and casual culture.
• Employee events and access to employee-center amenities and games.
• QualityAI Tech Academy, including training courses, mentorship programs, technical tribes, sponsored certifications, and leadership programs.
• Client Referral and Employee Referral Program bonuses.
• Internal rotation and international mobility opportunities.
• Career progression opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed