Technology - Director / Senior Director, SAP Program Manager

Aritzia•Vancouver, BC

7d•CA$200,000 - CA$400,000

About The Position

Aritzia is hiring a Director / Senior Director to lead the end-to-end delivery of its SAP S/4 transformation program and related Source-to-Pay and Order Management initiatives. The role covers the program lifecycle from mobilization through go-live, stabilization, and transition to day-to-day operations. The successful candidate will shape the program strategy and integrated roadmap, establish governance and delivery practices, lead the program organization, and coordinate business and technology teams and external partners to meet agreed scope, timelines, investment, quality, and business outcomes. The Director / Senior Director will oversee system integrators and delivery partners, program investment, forecasts, resources, progress, risks, dependencies, and benefits realization. The role also involves identifying opportunities to improve business processes through SAP and thoughtfully applying emerging capabilities, including AI, automation, SAP Joule, and SAP BTP, in alignment with Aritzia’s enterprise direction.

Requirements

10+ years of experience in program management.
A proven track record leading at least two full-cycle, large-scale ERP implementations, spanning solution design, testing, data migration, cutover, go-live, and stabilization; SAP S/4HANA experience is highly preferred.
Deep expertise managing complex, multi-year technology delivery programs with budgets exceeding $50 million.
Experience evaluating and incorporating emerging SAP capabilities, including AI and automation, into large-scale programs to deliver measurable business value.
Extensive experience selecting, governing, and leading system integrators and complex ecosystems of external partners.
Strong business acumen and retail process knowledge, particularly in Finance, Supply Chain (Order-to-Cash and Source-to-Pay), and Merchandising.
Exceptional executive communication and stakeholder management skills.
Commitment to learning, applying, championing, and enriching Aritzia’s Values and Business and People Leadership principles.
Ability to collaborate strategically with cross-functional partners to pursue shared business outcomes.
Ability to set clear objectives and design a strategy that inspires the team.
Dedication to quality and to investing in results and new business opportunities that add value.
Deep understanding of and commitment to the industry in which Aritzia operates.
Proven and best-in-class skills, applicable certifications, education, and/or experience.

Nice To Haves

SAP S/4HANA implementation experience.

Responsibilities

Lead end-to-end delivery of the SAP S/4 transformation and related Source-to-Pay and Order Management initiatives, from mobilization through go-live, stabilization, and transition to day-to-day operations.
Shape the program strategy and integrated roadmap, guiding scope, sequencing, governance, delivery approach, and key decisions.
Align business and technology teams and coordinate business processes, technology, data, integrations, resources, and implementation activities through an integrated program plan.
Build and lead a high-performing program organization, establishing roles, decision rights, governance forums, resourcing, and ways of working across internal teams and external partners.
Anticipate and manage risks, critical paths, dependencies, constraints, and trade-offs; provide leaders with recommendations and recovery actions.
Lead system integrators and delivery partners, setting expectations and holding them accountable for delivery quality, performance, knowledge transfer, issue resolution, and long-term outcomes.
Oversee program investment, forecasts, resources, progress, and benefits realization, and provide senior leaders with a transparent view of program health.
Identify opportunities to improve business processes and ways of working through SAP, including the application of AI, automation, SAP Joule, and SAP BTP in alignment with Aritzia’s enterprise direction.

Benefits

Market-leading compensation; total compensation may include base pay, bonus, and/or equity.
Product discount and exclusive private shopping events.
Up to 16 weeks of paid Baby Leave.
Subsidized dining at the A-OK Commissary & Cafe.
In-office fitness studio and gym with classes and optional personal training.
24/7 virtual wellness resources supporting physical, mental, social, and financial wellbeing.
Aspirational workspaces that are dog friendly.
Private parent’s room, shower facilities, and bike rooms.
Additional perks including dry-cleaning, hotel and restaurant discounts, self-care promotions, and on-site medical care.
Comprehensive benefits.