SAP Portal Administrator

Accenture Federal Services•Washington, DC
•$106,300 - $206,200

About The Position

The Portal System Administrator supports the development and administration of web-based applications that enable government agencies to deliver services online. The role provides technical support for building customer service platforms, developing site concepts and interfaces, and architecting web solutions. It implements integrations between web interfaces and backend systems to ensure secure, reliable, and scalable user access. The administrator maintains and supports a broad range of portal, SAP, database, server, and cloud technologies, including Project Office Portal, CRDB, Control-M, LDAP, Fortify, BI/EDW, BOBJ, ESS/MSS, MII, Web Dynpro Apps, and Amazon WorkSpaces. The position develops and maintains applications, writes and optimizes SQL queries, performs system and database administration and tuning, and supports production operations and security requirements. The administrator works with stakeholders and government teams to gather requirements and deliver effective web solutions. Occasional off-hours maintenance and participation in an on-call production support rotation are required. The role requires US citizenship without dual citizenship and an active Secret clearance.

Requirements

  • Experience with Windows and Linux server environments hosting enterprise applications in Federal or Department of War environments.
  • Hands-on administration and support of Control-M, including Enterprise Manager, job scheduling, monitoring, and troubleshooting.
  • Experience supporting production systems with formal change, incident, and problem management processes.
  • Ability to perform monitoring, logging, and performance tuning for multiple applications.
  • Effective communication and collaboration with cross-functional teams and government stakeholders.
  • Ability to support occasional off-hours maintenance windows and participate in an on-call production support rotation.
  • Experience supporting enterprise SAP applications and integrations.
  • US citizenship with no dual citizenship.
  • Active Secret clearance.

Nice To Haves

  • Hands-on administration and support of MS Project Office Portal.
  • LDAP user and group administration, directory structure, and access control experience.
  • Fortify static and dynamic code scanning, interpreting results, and coordinating remediation experience.
  • Experience with SAP BI/EDW platforms.
  • SAP BusinessObjects experience, including report scheduling, universes, security, and user support.
  • SAP ESS/MSS configuration, troubleshooting, access, and role support experience.
  • SAP MII administration and interface/integration support experience.
  • SAP Web Dynpro Apps experience.
  • Amazon WorkSpaces provisioning, configuration, policy management, and troubleshooting experience.
  • Scripting and automation experience using tools such as PowerShell, Bash, or Python.
  • Familiarity with ITIL-based service management processes.
  • Relevant cloud, SAP, Control-M, or ITIL certifications.

Responsibilities

  • Support development of web-based applications, including online customer service platforms.
  • Develop site concepts, interface designs, and web architectures for new and existing applications.
  • Implement and support integrations with various applications.
  • Administer and maintain Project Office Portal, CRDB, Control-M, LDAP, Fortify, BI/EDW, BOBJ, ESS/MSS, MII, and Web Dynpro Apps.
  • Manage and support Amazon WorkSpaces and related cloud environments.
  • Develop and maintain applications using ASP, JavaScript, Visual Basic, Access, HTML, and DBMS technologies such as Oracle and Sybase.
  • Write and optimize SQL queries in SQL Server and Oracle.
  • Ensure security using Kerberos, HTTP/HTTPS protocols, and SAP security role structures.
  • Support SSO integration, CAMS, and MII within SAP environments.
  • Provide support for Apache, NetWeaver, and related web server technologies.
  • Use programming and scripting languages and technologies including HTML, Java, JavaScript, LDAP, Perl, PHP, .NET, Oracle PL/SQL, and APEX.
  • Maintain and troubleshoot systems across Windows, Unix, and Linux.
  • Collaborate with stakeholders to gather requirements and deliver web solutions.
  • Administer, monitor, and tune the performance of portal systems and databases.
  • Ensure compliance with IT Level 1 and IAT Level 2 requirements.
  • Support production systems under formal change, incident, and problem management processes.
  • Participate in occasional off-hours maintenance windows and an on-call production support rotation.
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