SAP Order to Cash Consultant, Director

PricewaterhouseCoopers•Raleigh, NY

21h

About The Position

As an SAP Order to Cash Consultant, Director, you will lead client work within PwC’s Advisory practice, guiding SAP Customer Relationship Management and order-to-cash initiatives that improve operational efficiency and support broader business goals. You will set strategic direction, shape client engagements, drive business growth, and mentor emerging leaders while balancing long-term priorities, short-term execution, and brand stewardship. You will translate business needs into SAP-enabled solutions, advance executive-level relationships, and contribute to solution design, delivery oversight, and thought leadership across multiple work streams. The role includes travel of up to 80%.

Requirements

At least a Bachelor's degree.
At least 9 years of experience.

Nice To Haves

A Master's or Master of Business Administration degree in Business Administration/Management or Computer Science/Information Systems.
Experience driving SAP CX order-to-cash transformations across client environments.
Experience leading executive client discussions on sales technology strategy.
Experience shaping business growth through SAP Customer Experience opportunities.
Ability to translate complex processes into practical solution designs.
Experience mentoring teams across multiple engagements and workstreams.

Responsibilities

Lead SAP Order to Cash consulting engagements from solution design through deployment and post-go-live support.
Shape client strategies for sales, billing, order management, credit, and revenue processes using SAP CX and core SAP capabilities.
Drive business development by identifying client needs, expanding account relationships, and positioning SAP solution opportunities.
Oversee multiple workstreams, manage priorities, and guide cross-functional delivery teams through complex transformation efforts.
Translate business requirements into scalable SAP process designs, configuration plans, and integration approaches.
Advise executive stakeholders on process improvements, system changes, and operating model decisions that support growth objectives.
Develop deployment approaches, issue resolution plans, and cutover activities to support stable implementation outcomes.
Apply knowledge of customer relationship management, system interoperability, and business process modeling to improve end-to-end operations.
Mentor leaders and consultants, while promoting effective use of SAP tools, data, and digital capabilities across engagements.