About The Position

The SAP iXp Intern will support Premium Engagement initiatives for Customer Success and Delivery in the Northeast and Canada. The role focuses on driving adoption, maintaining high standards for customer- and partner-facing deliverables, and creating executive-ready presentations, dashboards, and reports for leadership reviews, customer engagements, and internal communications. The intern will track and analyze adoption KPIs, identify trends, and surface insights to support strategic decisions. The position also contributes to internal knowledge repositories by organizing resources, FAQs, and best practices related to business AI, data, and sales. The intern will collaborate across the organization and have opportunities to take the lead, make decisions, and contribute ideas.

Requirements

  • Be a student or recent graduate ready for a structured experience at SAP.
  • Have a foundation in AI and business and understand data concepts and enterprise applications.
  • Be proficient with Microsoft Office tools such as Excel, Word, PowerPoint, and pivot tables.
  • Have some familiarity with programming concepts and languages, including an understanding of differences between common programming languages and their applications.
  • Have solid written and verbal communication skills and confidence presenting to technical and nontechnical audiences.
  • Be able to synthesize complex data into actionable insights and manage multiple deliverables in a timely manner.
  • Work proficiently as part of a team in a fast-paced environment.
  • Bring a forward-thinking, self-driven mindset, sound decision-making skills, and the flexibility to think critically and adapt as priorities change.
  • Take initiative, remain curious, collaborate across product, sales, and delivery teams, and use a creative, solutions-oriented approach to ambiguity and continuous improvement.
  • Care about technology, customer experience, and making an impact.

Responsibilities

  • Support adoption of Premium Engagement initiatives.
  • Help ensure deliverables meet high standards for customers and partners.
  • Create presentations, dashboards, and reports for leadership reviews, customer engagements, and internal communications.
  • Track and analyze adoption-related KPIs and surface trends and insights to support strategic decision-making.
  • Collaborate with teams across the organization and contribute ideas and decisions.
  • Organize resources, FAQs, and best practices in internal knowledge repositories across business AI, data, and sales.

Benefits

  • Flexible working models
  • Health and well-being focus
  • Accessibility accommodations for applicants with disabilities
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