SAP iXp Intern - Product Management

SAPBellevue, WA
Hybrid

About The Position

The SAP Internship Experience Program (iXp) is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship; it’s the foundation for a career built on connection, creativity, and impact. As an iXp Intern, you will help to shape the long-term vision and strategy for SAP's next-generation enterprise commerce cloud solution, while taking critical ownership in supporting its successful launch in 2026. Your role will be central in defining a bold product roadmap, working with cross-functional teams, and executing a go-to-market plan that positions our platform for immediate impact and lasting market leadership. You will build strong partnerships with key stakeholders – across product management, engineering, field operations, marketing, and the partner ecosystem – to ensure market readiness, customer enablement, and reliable delivery. You will drive accelerated adoption, inspire innovation, and lay the foundation for significant growth, establishing our commerce cloud as the preferred choice in the industry for years to come. Join our product team in SAP Commerce Cloud, a leading Commerce solution that's trusted by over 2,500 customers worldwide. We enable customers to innovate at scale and tap enterprise-wide data to boost profits and customer satisfaction. We are striving to drive profitable outcomes by creating connected, insightful, intelligent, and adaptive e-commerce experiences, all on a feature-rich and scalable platform. The Product-Led Growth Team sits at the heart of our product management organization. This team drives growth through product-led adoption and usage, strengthening engagement across the customer lifecycle, and scaling a thriving partner ecosystem in collaboration and partnership with various stakeholders, ranging from product marketing to go-to-market. By joining this team, you will carry the voice of the customer into the product to help shape our end-to-end Commerce product strategy.

Requirements

  • Bachelor’s degree or higher, preferably in a business or software technology domain
  • Relevant work experience in the software industry, ideally in a product management or program management role
  • Strong interest in product management, with a focus on user-centric problem solving, requirements definition, and building impactful product experiences in a SaaS environment
  • Ability to structure ambiguous problems into clear, actionable outputs, including use cases, user stories, and well-defined requirements that can guide product and engineering teams
  • A confident and proactive communication style, with the ability to articulate ideas clearly, challenge assumptions, and engage effectively with cross-functional stakeholders, including product, engineering, and external partners
  • Strong analytical and critical thinking skills, with the ability to synthesize customer feedback, usage data, market signals, and competitive insights into meaningful product recommendations
  • Interest in AI-driven product innovation, with curiosity for defining and applying AI and agentic capabilities to real-world product scenarios and customer use cases
  • Familiarity with or interest in partner ecosystems (ISV and SI), and how integrations, collaborations, and joint use cases contribute to product adoption and growth
  • Ability to work both independently and collaboratively in a fast-paced, cross-functional environment, demonstrating ownership, initiative, and accountability for driving topics forward
  • Strong organizational skills and attention to detail, particularly in documenting requirements, structuring analyses, and maintaining product and reporting artifacts
  • Interest in or exposure to enterprise SaaS products, ideally in areas such as e-commerce, customer experience, or product-led growth, and an understanding of how enterprise requirements and processes impact product development
  • Experience with or willingness to learn tools such as Jira, Excel, PowerPoint to support product discovery, analysis, communication, and execution of product initiatives
  • Flexibility to work under time constraints and as part of an international team with multiple time zones (including Europe and United States)
  • Can-do attitude and mindset to solve complex problems in a pragmatic and timely manner
  • Self-motivated and results-driven, with demonstrable success in previous roles or projects
  • Excellent verbal and written communication skills with customers, partners and internal teams
  • Fluent or near-native English language skills

Nice To Haves

  • Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
  • Personalized mentoring, coaching, and career development support.
  • Hands-on learning experience, making an impact from day one by contributing to meaningful projects that help the world run better.
  • Endless learning resources at your fingertips and gain future-ready skills from a variety of virtual, in-person, and hybrid learning sessions, cultivated just for you, and aligned with our learning approach.
  • Build relationships with leaders and peers across teams and functions.
  • Showcase your ideas, skills, and creativity in a global, fast-paced environment.
  • Open doors for future career opportunities within SAP and beyond.

Responsibilities

  • Communicate a compelling product vision, strategy, and detailed roadmap, ensuring alignment with global business and customer requirements
  • Drive end-to-end product discovery and requirements definition, translating customer problems, market needs, and strategic priorities into clear use cases, user journeys, and well-structured feature requirements
  • Partner closely with product management, UX/design, and engineering teams to shape and refine product solutions, ensuring alignment between customer value, business goals, and technical feasibility
  • Lead and support customer and partner engagement activities (e.g., interviews, feedback sessions, design partners, early adopters) to validate problems, test solutions, and continuously incorporate real-world insights into the product
  • Develop and maintain core product artifacts, including requirements, use case definitions, roadmap inputs, and supporting materials that guide product development and decision-making
  • Contribute to the product roadmap and prioritization process by synthesizing inputs from customer feedback, market analysis, and internal stakeholders into actionable recommendations
  • Conduct market, competitive, and business analysis to assess opportunity areas, inform investment decisions, and support product positioning within the e-commerce and SaaS landscape
  • Play an active role in AI-driven innovation, contributing to the definition, structuring, and validation of AI and agentic use cases, and helping translate emerging capabilities into meaningful product scenarios
  • Collaborate with partners and ecosystem stakeholders to support the development of ISV and SI partnerships, helping identify integration opportunities, define joint use cases, and enable adoption of the product within the broader ecosystem
  • Support go-to-market and product adoption efforts by working with marketing, field teams, and partners to drive awareness, usage, and customer value realization across the lifecycle
  • Enable data-driven product decisions by analyzing usage signals, performance metrics, and customer feedback to identify improvement areas and growth opportunities
  • Create clear and compelling presentations, dashboards, and communication materials to share product insights, roadmap updates, and strategic recommendations with stakeholders and leadership
  • Contribute to continuous improvement of product processes, efficiency, and ways of working

Benefits

  • Paid internship program
  • Constant learning
  • Skill growth
  • Great benefits
  • Personalized mentoring
  • Coaching
  • Career development support
  • Hands-on learning experience
  • Learning resources
  • Virtual, in-person, and hybrid learning sessions
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