SAP IS-U CIS Test Lead

Sapsol Technologies Inc

About The Position

The SAP IS-U CIS Test Lead will support a multi-year Customer Information System implementation for a public utility. This individual will establish the test strategy, develop test plans and scripts, and lead testing across SAP IS-U customer and utility processes and their integrations. The role calls for experience leading testing on a large-scale SAP IS-U utility implementation, rather than production support alone or a general SAP ERP program. The Test Lead will coordinate test planning and execution across integration, system, user acceptance, regression, and cutover testing. The role also includes coordinating test data and environment readiness, managing defects, supporting business-owner UAT and sign-off, communicating progress and risks to program leadership, and assisting with conversions, cutover rehearsals, go-live readiness, and post-deployment validation.

Requirements

  • At least 5 years of SAP testing experience, including at least 2 years leading testing for a large-scale implementation or transformation program.
  • Direct experience leading testing on an SAP IS-U implementation for a regulated electric, gas, or water utility.
  • Hands-on ownership of test strategy, test plans, test scenarios, and test scripts, beyond test execution or production support alone.
  • Strong understanding of SAP IS-U customer, meter-to-cash, billing, and payment processes and their integration points.
  • Experience leading SIT, UAT, regression testing, defect triage, and business sign-off across multiple workstreams.
  • Proficiency with Azure DevOps (ADO) and ADO Test Plans, including test-case management, execution tracking, defect reporting, and dashboards.
  • Strong communication and leadership skills, including the ability to coordinate utility business stakeholders, implementation partners, and technical teams.

Nice To Haves

  • Experience with SAP S/4HANA for Utilities or an SAP IS-U modernization program.
  • Experience testing AMI/MDM-to-SAP IS-U data flows, data conversion, and reconciliation.
  • Familiarity with waterfall and agile delivery methods.
  • Experience supporting phased deployments and multiple test cycles within a multi-year utility program.

Responsibilities

  • Develop and own the end-to-end test strategy, master test plan, schedules, deliverables, and entry and exit criteria for integration, system, user acceptance, regression, and cutover testing.
  • Create and oversee detailed test scenarios, cases, and scripts for the utility customer lifecycle, including accounts and premises, service activation, device and meter processes, meter reads and usage, billing, invoicing, payments, and collections.
  • Ensure test coverage for SAP IS-U integrations with systems such as AMI/MDM, customer channels, contact center, payment platforms, and finance.
  • Define test-data requirements and coordinate environment readiness, data setup, and dependencies across functional, technical, integration, and business teams.
  • Lead test execution, monitor coverage and results, and manage defects from identification and triage through resolution and retesting.
  • Plan and coordinate UAT with utility business owners, including user preparation, script execution, issue escalation, and sign-off.
  • Provide progress reports, quality metrics, risk assessments, and go/no-go recommendations to program leadership.
  • Support mock conversions, cutover rehearsals, go-live readiness, and post-deployment validation as needed.
  • Apply lessons learned to improve test processes across successive implementation releases.
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