SAP - IS-U Billing Manager - Consulting - Location OPEN
About The Position
EY is seeking an SAP IS-U Billing Functional Manager to lead the end-to-end design and delivery of SAP IS-U Billing and Invoicing solutions for utility transformation programs. The manager owns the Billing workstream, establishes the functional approach, translates rate, tariff, regulatory, and business requirements into scalable solutions, and aligns the work with the broader meter-to-cash process. The position provides functional leadership from solution design through deployment and stabilization, working with client, business, technical, and program stakeholders to ensure quality, integration, testing, and operational readiness. The role includes leading requirements gathering, fit-gap assessments, solution workshops, design governance, functional team members, testing, defect resolution, cutover planning, and post-go-live stabilization. The manager oversees workstream scope, delivery plans, estimates, dependencies, risks, decisions, and escalations, and provides guidance to client stakeholders on SAP IS-U Billing capabilities and transformation priorities. Travel to meet client needs is estimated at 40–60%.
Requirements
- Bachelor’s degree.
- Typically 4 to 6 years of SAP IS-U or SAP Utilities experience, including substantial hands-on SAP IS-U Billing and Invoicing experience.
- At least 3 years leading a functional workstream or team.
- Proven experience owning SAP IS-U Billing and Invoicing solution design and delivery through implementation, testing, deployment, and stabilization.
- Experience with time-of-use and/or interval-based billing and integration with Energy Data Management (EDM).
- Experience integrating Billing with related SAP IS-U capabilities, such as Device Management, FI-CA, Customer Service, meter-to-cash processes, and bill print.
- Experience leading requirements gathering, solution workshops, functional design, testing, defect resolution, cutover, and operational readiness activities.
- Experience leading cross-functional teams, managing dependencies and risks, and driving decisions with business and technology stakeholders.
- Strong leadership, communication, planning, and stakeholder-management skills.
- Ability to balance business outcomes, solution quality, delivery constraints, and operational readiness.
- Flexibility and willingness to travel to meet client needs; estimated travel is 40–60%.
- Deep functional knowledge of SAP IS-U Billing and Invoicing and the broader utility meter-to-cash process.
- Strong understanding of utility rates, tariffs, billing cycles, exceptions, consumption-based billing, and financial impacts.
- Ability to translate complex business and regulatory requirements into scalable SAP IS-U functional designs.
- Proven ability to lead complex SAP transformation initiatives and client-facing engagements.
- Strong analytical, problem-solving, facilitation, and decision-making skills.
- Ability to lead cross-functional teams and manage dependencies across business, functional, technical, and integration workstreams.
- Strong written and verbal communication skills, including the ability to communicate complex solution decisions to business and technology stakeholders.
Nice To Haves
- Prior consulting experience.
- Experience supporting high-volume utility billing operations and large-scale meter-to-cash transformations.
- Experience with deregulated or competitive utility markets, interval consumption, complex tariffs, multi-service utilities, or bill print/e-billing integrations.
- Experience leading cross-functional utility transformation programs.
- Knowledge of utility regulatory requirements and market operations.
Responsibilities
- Own the SAP IS-U Billing and Invoicing workstream, including scope, solution decisions, delivery plans, quality, risks, and outcomes from design through deployment and post-go-live stabilization.
- Define the target functional design for Billing and Invoicing, including rate and tariff structures, billing schemas, billing controls, exception management, and high-volume processing requirements.
- Lead requirements gathering, fit-gap assessments, solution workshops, and design governance, translating business, regulatory, and market requirements into scalable and maintainable SAP IS-U solutions.
- Drive end-to-end integration across Billing and related SAP IS-U capabilities, including Device Management, Energy Data Management (EDM), FI-CA, Customer Service, Retail Choice, meter-to-cash processes, bill print, and reporting.
- Lead the design and delivery of complex billing scenarios, including time-of-use and interval-based billing, rebilling, billing exceptions, invoicing, and financial reconciliation.
- Develop and oversee functional specifications, solution documentation, configuration standards, and design decisions.
- Lead and coach functional team members, review key deliverables, establish ownership, and resolve functional and cross-workstream issues.
- Oversee testing and defect resolution for rates, tariffs, billing cycles, high-volume billing runs, invoicing, rebilling, and downstream financial impacts.
- Manage workstream scope, estimates, dependencies, risks, stakeholder decisions, and escalations, communicating impacts on customer operations, revenue, schedule, and solution quality.
- Lead cutover planning and billing-cycle transition activities, including operational procedures, training, production readiness, support handoff, and post-go-live stabilization.
- Build trusted client relationships and provide functional guidance on SAP IS-U Billing capabilities, solution decisions, and transformation priorities.
Benefits
- Medical and dental coverage.
- Pension and 401(k) plans.
- Flexible vacation policy.
- Paid holidays, winter and summer breaks, personal/family care time, and other leaves of absence.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
